[{"data":1,"prerenderedAt":660},["ShallowReactive",2],{"navigation_docs":3,"-rubros-turnos-dia-a-dia":276,"-rubros-turnos-dia-a-dia-surround":655},[4,159],{"title":5,"path":6,"stem":7,"children":8,"icon":158},"General","\u002Fgeneral","01.general\u002F00.index",[9,11,42,76,98,108,154],{"title":10,"path":6,"stem":7},"Empieza acá",{"title":12,"icon":13,"path":14,"stem":15,"children":16,"page":41},"Empezar","i-lucide-rocket","\u002Fgeneral\u002Fempezar","01.general\u002F01.empezar",[17,21,25,29,33,37],{"title":18,"path":19,"stem":20},"Qué es Halyon","\u002Fgeneral\u002Fempezar\u002Fque-es","01.general\u002F01.empezar\u002F01.que-es",{"title":22,"path":23,"stem":24},"Primer ingreso","\u002Fgeneral\u002Fempezar\u002Fprimer-ingreso","01.general\u002F01.empezar\u002F02.primer-ingreso",{"title":26,"path":27,"stem":28},"Conectar WhatsApp","\u002Fgeneral\u002Fempezar\u002Fconectar-whatsapp","01.general\u002F01.empezar\u002F03.conectar-whatsapp",{"title":30,"path":31,"stem":32},"Instalar la app en el celular y activar los avisos","\u002Fgeneral\u002Fempezar\u002Finstalar-app-y-avisos","01.general\u002F01.empezar\u002F04.instalar-app-y-avisos",{"title":34,"path":35,"stem":36},"Conectar Google Calendar y la casilla de mail","\u002Fgeneral\u002Fempezar\u002Fconexiones","01.general\u002F01.empezar\u002F05.conexiones",{"title":38,"path":39,"stem":40},"Entrar, contraseña y verificación en dos pasos","\u002Fgeneral\u002Fempezar\u002Fentrar-y-seguridad","01.general\u002F01.empezar\u002F06.entrar-y-seguridad",false,{"title":43,"icon":44,"path":45,"stem":46,"children":47,"page":41},"Uso diario","i-lucide-sun","\u002Fgeneral\u002Fuso-diario","01.general\u002F02.uso-diario",[48,52,56,60,64,68,72],{"title":49,"path":50,"stem":51},"Hoy","\u002Fgeneral\u002Fuso-diario\u002Fhoy","01.general\u002F02.uso-diario\u002F01.hoy",{"title":53,"path":54,"stem":55},"Chats","\u002Fgeneral\u002Fuso-diario\u002Fchats","01.general\u002F02.uso-diario\u002F02.chats",{"title":57,"path":58,"stem":59},"Contactos","\u002Fgeneral\u002Fuso-diario\u002Fcontactos","01.general\u002F02.uso-diario\u002F03.contactos",{"title":61,"path":62,"stem":63},"Agenda","\u002Fgeneral\u002Fuso-diario\u002Fagenda","01.general\u002F02.uso-diario\u002F04.agenda",{"title":65,"path":66,"stem":67},"Tareas","\u002Fgeneral\u002Fuso-diario\u002Ftareas","01.general\u002F02.uso-diario\u002F05.tareas",{"title":69,"path":70,"stem":71},"Pipo, el copiloto","\u002Fgeneral\u002Fuso-diario\u002Fpipo","01.general\u002F02.uso-diario\u002F06.pipo",{"title":73,"path":74,"stem":75},"Cuánta IA te queda este mes","\u002Fgeneral\u002Fuso-diario\u002Fuso-de-la-ia","01.general\u002F02.uso-diario\u002F07.uso-de-la-ia",{"title":77,"icon":78,"path":79,"stem":80,"children":81,"page":41},"El bot","i-lucide-bot","\u002Fgeneral\u002Fel-bot","01.general\u002F03.el-bot",[82,86,90,94],{"title":83,"path":84,"stem":85},"Prender el bot en un número","\u002Fgeneral\u002Fel-bot\u002Fprender-el-bot","01.general\u002F03.el-bot\u002F01.prender-el-bot",{"title":87,"path":88,"stem":89},"Pasar la charla a una persona","\u002Fgeneral\u002Fel-bot\u002Fpasar-a-una-persona","01.general\u002F03.el-bot\u002F02.pasar-a-una-persona",{"title":91,"path":92,"stem":93},"Plantillas de WhatsApp y la ventana de 24 horas","\u002Fgeneral\u002Fel-bot\u002Fplantillas-y-ventana-24-horas","01.general\u002F03.el-bot\u002F03.plantillas-y-ventana-24-horas",{"title":95,"path":96,"stem":97},"Laboratorio de Pipo","\u002Fgeneral\u002Fel-bot\u002Flaboratorio-de-pipo","01.general\u002F03.el-bot\u002F04.laboratorio-de-pipo",{"title":99,"icon":100,"path":101,"stem":102,"children":103,"page":41},"Equipo y permisos","i-lucide-users","\u002Fgeneral\u002Fequipo-y-permisos","01.general\u002F04.equipo-y-permisos",[104],{"title":105,"path":106,"stem":107},"Sumar al equipo y elegir qué ve cada uno","\u002Fgeneral\u002Fequipo-y-permisos\u002Fequipo-y-roles","01.general\u002F04.equipo-y-permisos\u002F01.equipo-y-roles",{"title":109,"icon":110,"path":111,"stem":112,"children":113,"page":41},"Problemas frecuentes","i-lucide-life-buoy","\u002Fgeneral\u002Fproblemas","01.general\u002F05.problemas",[114,118,122,126,130,134,138,142,146,150],{"title":115,"path":116,"stem":117},"No puedo conectar el número de WhatsApp","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-conectar-whatsapp","01.general\u002F05.problemas\u002F01.no-puedo-conectar-whatsapp",{"title":119,"path":120,"stem":121},"El WhatsApp aparece desconectado","\u002Fgeneral\u002Fproblemas\u002Fwhatsapp-desconectado","01.general\u002F05.problemas\u002F02.whatsapp-desconectado",{"title":123,"path":124,"stem":125},"El bot no responde","\u002Fgeneral\u002Fproblemas\u002Fel-bot-no-responde","01.general\u002F05.problemas\u002F03.el-bot-no-responde",{"title":127,"path":128,"stem":129},"No me llegan los avisos al celular","\u002Fgeneral\u002Fproblemas\u002Fno-llegan-avisos","01.general\u002F05.problemas\u002F04.no-llegan-avisos",{"title":131,"path":132,"stem":133},"No puedo mandar un mensaje porque pasaron 24 horas","\u002Fgeneral\u002Fproblemas\u002Fpasaron-24-horas","01.general\u002F05.problemas\u002F05.pasaron-24-horas",{"title":135,"path":136,"stem":137},"La plantilla fue rechazada","\u002Fgeneral\u002Fproblemas\u002Fplantilla-rechazada","01.general\u002F05.problemas\u002F06.plantilla-rechazada",{"title":139,"path":140,"stem":141},"Una persona del equipo no ve algo","\u002Fgeneral\u002Fproblemas\u002Fpermisos","01.general\u002F05.problemas\u002F07.permisos",{"title":143,"path":144,"stem":145},"Pipo dice que la IA está apagada o que se terminó el cupo","\u002Fgeneral\u002Fproblemas\u002Fia-apagada-o-sin-cupo","01.general\u002F05.problemas\u002F08.ia-apagada-o-sin-cupo",{"title":147,"path":148,"stem":149},"No puedo conectar Google Calendar","\u002Fgeneral\u002Fproblemas\u002Fgoogle-calendar","01.general\u002F05.problemas\u002F09.google-calendar",{"title":151,"path":152,"stem":153},"No puedo entrar","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-entrar","01.general\u002F05.problemas\u002F10.no-puedo-entrar",{"title":155,"path":156,"stem":157},"Glosario","\u002Fgeneral\u002Fglosario","01.general\u002F06.glosario","i-lucide-book-open",{"title":160,"icon":161,"path":162,"stem":163,"children":164,"page":41},"Por rubro","i-lucide-store","\u002Frubros","02.rubros",[165,208,231,250,265],{"title":166,"path":167,"stem":168,"children":169,"icon":207},"Turnos y estética","\u002Frubros\u002Fturnos","02.rubros\u002F01.turnos\u002F00.index",[170,171,175,179,183,187,191,195,199,203],{"title":10,"path":167,"stem":168},{"title":172,"path":173,"stem":174},"Configurar turnos","\u002Frubros\u002Fturnos\u002Fconfigurar","02.rubros\u002F01.turnos\u002F01.configurar",{"title":176,"path":177,"stem":178},"Dar, confirmar y mover turnos","\u002Frubros\u002Fturnos\u002Fdia-a-dia","02.rubros\u002F01.turnos\u002F02.dia-a-dia",{"title":180,"path":181,"stem":182},"Feriados, cierres y vacaciones","\u002Frubros\u002Fturnos\u002Fferiados-y-cierres","02.rubros\u002F01.turnos\u002F03.feriados-y-cierres",{"title":184,"path":185,"stem":186},"Tu página para sacar turno","\u002Frubros\u002Fturnos\u002Fpagina-publica","02.rubros\u002F01.turnos\u002F04.pagina-publica",{"title":188,"path":189,"stem":190},"Confirmación y avisos por WhatsApp","\u002Frubros\u002Fturnos\u002Fconfirmacion-por-whatsapp","02.rubros\u002F01.turnos\u002F05.confirmacion-por-whatsapp",{"title":192,"path":193,"stem":194},"Fidelización y gift cards","\u002Frubros\u002Fturnos\u002Ffidelizacion","02.rubros\u002F01.turnos\u002F06.fidelizacion",{"title":196,"path":197,"stem":198},"Corregir un turno o la asistencia","\u002Frubros\u002Fturnos\u002Fcorregir-asistencia","02.rubros\u002F01.turnos\u002F07.corregir-asistencia",{"title":200,"path":201,"stem":202},"Un cliente no recibió la confirmación del turno","\u002Frubros\u002Fturnos\u002Fcliente-sin-confirmacion","02.rubros\u002F01.turnos\u002F08.cliente-sin-confirmacion",{"title":204,"path":205,"stem":206},"No aparece un feriado o quiero abrir un feriado","\u002Frubros\u002Fturnos\u002Fabrir-un-feriado","02.rubros\u002F01.turnos\u002F09.abrir-un-feriado","i-lucide-calendar-clock",{"title":209,"path":210,"stem":211,"children":212,"icon":230},"Clases","\u002Frubros\u002Fclases","02.rubros\u002F02.clases\u002F00.index",[213,214,218,222,226],{"title":10,"path":210,"stem":211},{"title":215,"path":216,"stem":217},"Clases con cupo","\u002Frubros\u002Fclases\u002Fclases-con-cupo","02.rubros\u002F02.clases\u002F01.clases-con-cupo",{"title":219,"path":220,"stem":221},"Clases fijas y planes por semana","\u002Frubros\u002Fclases\u002Fclases-fijas-y-planes","02.rubros\u002F02.clases\u002F02.clases-fijas-y-planes",{"title":223,"path":224,"stem":225},"El link del alumno","\u002Frubros\u002Fclases\u002Flink-del-alumno","02.rubros\u002F02.clases\u002F03.link-del-alumno",{"title":227,"path":228,"stem":229},"No puedo anotar a alguien fijo en un horario","\u002Frubros\u002Fclases\u002Fno-puedo-anotar-fijo","02.rubros\u002F02.clases\u002F04.no-puedo-anotar-fijo","i-lucide-users-round",{"title":232,"path":233,"stem":234,"children":235,"icon":249},"Ventas y servicios","\u002Frubros\u002Fventas","02.rubros\u002F03.ventas\u002F00.index",[236,237,241,245],{"title":10,"path":233,"stem":234},{"title":238,"path":239,"stem":240},"El embudo de ventas","\u002Frubros\u002Fventas\u002Fembudo","02.rubros\u002F03.ventas\u002F01.embudo",{"title":242,"path":243,"stem":244},"Productos y mandar el link","\u002Frubros\u002Fventas\u002Fproductos","02.rubros\u002F03.ventas\u002F02.productos",{"title":246,"path":247,"stem":248},"Una oportunidad aparece fría o \"para poner al día\"","\u002Frubros\u002Fventas\u002Foportunidad-fria","02.rubros\u002F03.ventas\u002F03.oportunidad-fria","i-lucide-target",{"title":251,"path":252,"stem":253,"children":254,"icon":264},"Inmobiliarias","\u002Frubros\u002Finmobiliarias","02.rubros\u002F04.inmobiliarias\u002F00.index",[255,256,260],{"title":10,"path":252,"stem":253},{"title":257,"path":258,"stem":259},"Cartera de propiedades","\u002Frubros\u002Finmobiliarias\u002Fcartera","02.rubros\u002F04.inmobiliarias\u002F01.cartera",{"title":261,"path":262,"stem":263},"Una propiedad no aparece en \"Quiénes la buscan\"","\u002Frubros\u002Finmobiliarias\u002Fno-aparece-quien-la-busca","02.rubros\u002F04.inmobiliarias\u002F02.no-aparece-quien-la-busca","i-lucide-house",{"title":266,"path":267,"stem":268,"children":269,"icon":275},"Mesas y restaurantes","\u002Frubros\u002Fmesas","02.rubros\u002F05.mesas\u002F00.index",[270,271],{"title":10,"path":267,"stem":268},{"title":272,"path":273,"stem":274},"Reservas de mesa","\u002Frubros\u002Fmesas\u002Freservas-de-mesa","02.rubros\u002F05.mesas\u002F01.reservas-de-mesa","i-lucide-utensils",{"id":277,"title":176,"actualizado":278,"body":279,"description":624,"estado":625,"extension":626,"links":627,"meta":628,"navigation":629,"palabras_clave":630,"pantalla":648,"path":177,"rubros":649,"seccion":652,"seo":653,"solo_gestion":41,"stem":178,"__hash__":654},"docs\u002F02.rubros\u002F01.turnos\u002F02.dia-a-dia.md","2026-09-30",{"type":280,"value":281,"toc":614},"minimark",[282,294,299,344,351,361,365,455,461,465,468,530,536,540,543,578,582,585,604,608],[283,284,285,286,290,291,293],"p",{},"La sección ",[287,288,289],"strong",{},"Turnos"," muestra tu agenda de turnos. Arriba dice cuántos turnos hay hoy y cuántos faltan confirmar. Para cambiar de día: ",[287,292,49],{},", las flechas o el calendario.",[295,296,298],"h2",{"id":297},"dar-un-turno","Dar un turno",[300,301,302,310,317,339],"ol",{},[303,304,305,306,309],"li",{},"Toca ",[287,307,308],{},"+ Turno"," (o toca un horario libre).",[303,311,312,313,316],{},"En ",[287,314,315],{},"Cliente",", escribe el nombre (o busca uno que ya esté) y el teléfono, para poder avisarle por WhatsApp.",[303,318,319,320,323,324,323,327,330,331,334,335,338],{},"Elige ",[287,321,322],{},"Servicio",", ",[287,325,326],{},"Día",[287,328,329],{},"Con quién"," (o ",[287,332,333],{},"Con quien esté libre",") y ",[287,336,337],{},"Horario",".",[303,340,305,341,338],{},[287,342,343],{},"Agendar turno",[283,345,346,347,350],{},"Si el horario está ocupado o el día está cerrado, puedes tocar ",[287,348,349],{},"Otro horario"," y elegir una hora a mano: se agenda aunque se pise con otro turno (un sobreturno).",[283,352,353,354,357,358,338],{},"Si todavía no cargaste servicios, aparece ",[287,355,356],{},"Primero cargá tus servicios"," → ",[287,359,360],{},"Cargar servicios",[295,362,364],{"id":363},"los-estados-de-un-turno","Los estados de un turno",[366,367,368,381],"table",{},[369,370,371],"thead",{},[372,373,374,378],"tr",{},[375,376,377],"th",{},"Dice",[375,379,380],{},"Qué significa",[382,383,384,395,405,415,425,435,445],"tbody",{},[372,385,386,392],{},[387,388,389],"td",{},[287,390,391],{},"Para confirmar",[387,393,394],{},"Lo pidió y espera que se lo confirmes.",[372,396,397,402],{},[387,398,399],{},[287,400,401],{},"Pidió cambiar",[387,403,404],{},"El cliente pidió otro día u hora.",[372,406,407,412],{},[387,408,409],{},[287,410,411],{},"Para revisar",[387,413,414],{},"Hay algo que necesita que lo mire una persona.",[372,416,417,422],{},[387,418,419],{},[287,420,421],{},"Confirmado",[387,423,424],{},"Confirmado.",[372,426,427,432],{},[387,428,429],{},[287,430,431],{},"Vino",[387,433,434],{},"Vino y se lo atendió.",[372,436,437,442],{},[387,438,439],{},[287,440,441],{},"No vino",[387,443,444],{},"No se presentó.",[372,446,447,452],{},[387,448,449],{},[287,450,451],{},"Cancelado",[387,453,454],{},"Se canceló y el horario quedó libre.",[283,456,457,458,460],{},"A la derecha, ",[287,459,391],{}," junta los que esperan.",[295,462,464],{"id":463},"confirmar-marcar-y-mover","Confirmar, marcar y mover",[283,466,467],{},"Toca el turno para abrir su panel:",[469,470,471,477,489,498,504],"ul",{},[303,472,473,476],{},[287,474,475],{},"Confirmar:"," para un turno que pidió online.",[303,478,479,481,482,485,486,488],{},[287,480,431],{}," o ",[287,483,484],{},"No vino:"," aparecen en \"¿Cómo salió?\" después de la hora del turno. Si tienes la tarjeta de fidelidad prendida, al marcar ",[287,487,431],{}," suma en su tarjeta.",[303,490,491,357,494,497],{},[287,492,493],{},"Cambiar día u hora",[287,495,496],{},"Mover el turno",". Después, avísale al cliente.",[303,499,500,503],{},[287,501,502],{},"Cancelar el turno:"," puedes poner el motivo. El horario queda libre.",[303,505,506,509,510,513,514,481,516,518,519,522,523,526,527,338],{},[287,507,508],{},"Si ya empezó y se cargó mal:"," ",[287,511,512],{},"Se cargó mal: cambiarlo o cancelarlo",". Y si marcaste ",[287,515,431],{},[287,517,441],{}," por error, abajo tienes ",[287,520,521],{},"Corregir"," y ",[287,524,525],{},"Deshacer",". Mira ",[528,529,196],"a",{"href":197},[283,531,532,533,338],{},"Después de mover o cancelar, usa los botones para avisarle: mira ",[528,534,535],{"href":189},"Confirmación por WhatsApp",[295,537,539],{"id":538},"lo-que-entra-solo","Lo que entra solo",[283,541,542],{},"Los turnos que sacan desde tu página o por el bot aparecen en unos segundos, sin recargar:",[469,544,545,568,571],{},[303,546,547,548,330,551,554,555,522,558,561,562,564,565,567],{},"En la sección, un aviso ",[287,549,550],{},"Entró uno nuevo",[287,552,553],{},"Entraron N nuevos",") con ",[287,556,557],{},"Ver",[287,559,560],{},"Listo, ya lo vi",". ",[287,563,560],{}," lo saca solo para ti: al resto del equipo le sigue apareciendo hasta que lo vea. Abrirlo con ",[287,566,557],{}," sí lo da por visto para todos (ya lo está atendiendo alguien).",[303,569,570],{},"En el menú, un contador verde.",[303,572,312,573,323,575,338],{},[287,574,49],{},[287,576,577],{},"Entró recién",[295,579,581],{"id":580},"guardar-al-cliente-y-escribirle","Guardar al cliente y escribirle",[283,583,584],{},"Desde el panel del turno:",[469,586,587,593],{},[303,588,589,592],{},[287,590,591],{},"Guardar como cliente:"," lo suma a Contactos (si ya estaba, quedan unidos).",[303,594,595,323,598,481,601,338],{},[287,596,597],{},"Ver su ficha",[287,599,600],{},"Ver la charla",[287,602,603],{},"Escribirle",[295,605,607],{"id":606},"quién-puede","Quién puede",[283,609,610,611,338],{},"Quien tenga acceso a Turnos. Lo que cada rol puede cambiar se define en ",[287,612,613],{},"Configuración → Equipo y permisos → Roles y permisos",{"title":615,"searchDepth":616,"depth":616,"links":617},"",2,[618,619,620,621,622,623],{"id":297,"depth":616,"text":298},{"id":363,"depth":616,"text":364},{"id":463,"depth":616,"text":464},{"id":538,"depth":616,"text":539},{"id":580,"depth":616,"text":581},{"id":606,"depth":616,"text":607},"Agendar un turno, confirmarlo, marcar cómo salió, moverlo o cancelarlo.","listo","md",null,{},true,[631,632,633,634,635,636,637,638,639,640,641,642,643,644,645,646,647],"dar un turno","agendar turno","sacar turno","confirmar turno","para confirmar","vino","atendido","no vino","mover turno","cambiar día u hora","cancelar turno","reprogramar","sobreturno","otro horario","entró uno nuevo","avisarle al cliente","guardar como cliente","\u002Fcrm\u002Fturnos",[650,651],"turnos","clases","Por rubro · Turnos y estética",{"title":176,"description":624},"fZ-KZtueVZPexAtd7aReTTvQmZt7cG9E9Abl2YIRgi8",[656,658],{"title":172,"path":173,"stem":174,"description":657,"children":-1},"Tipo de negocio, horarios, servicios, quiénes atienden, recordatorios y reglas, en un solo lugar.",{"title":180,"path":181,"stem":182,"description":659,"children":-1},"Abrir un feriado, cerrar por vacaciones o por un motivo, y cómo lo ven tus clientes.",1790973204362]