[{"data":1,"prerenderedAt":506},["ShallowReactive",2],{"navigation_docs":3,"-rubros-turnos-corregir-asistencia":276,"-rubros-turnos-corregir-asistencia-surround":501},[4,159],{"title":5,"path":6,"stem":7,"children":8,"icon":158},"General","\u002Fgeneral","01.general\u002F00.index",[9,11,42,76,98,108,154],{"title":10,"path":6,"stem":7},"Empieza acá",{"title":12,"icon":13,"path":14,"stem":15,"children":16,"page":41},"Empezar","i-lucide-rocket","\u002Fgeneral\u002Fempezar","01.general\u002F01.empezar",[17,21,25,29,33,37],{"title":18,"path":19,"stem":20},"Qué es Halyon","\u002Fgeneral\u002Fempezar\u002Fque-es","01.general\u002F01.empezar\u002F01.que-es",{"title":22,"path":23,"stem":24},"Primer ingreso","\u002Fgeneral\u002Fempezar\u002Fprimer-ingreso","01.general\u002F01.empezar\u002F02.primer-ingreso",{"title":26,"path":27,"stem":28},"Conectar WhatsApp","\u002Fgeneral\u002Fempezar\u002Fconectar-whatsapp","01.general\u002F01.empezar\u002F03.conectar-whatsapp",{"title":30,"path":31,"stem":32},"Instalar la app en el celular y activar los avisos","\u002Fgeneral\u002Fempezar\u002Finstalar-app-y-avisos","01.general\u002F01.empezar\u002F04.instalar-app-y-avisos",{"title":34,"path":35,"stem":36},"Conectar Google Calendar y la casilla de mail","\u002Fgeneral\u002Fempezar\u002Fconexiones","01.general\u002F01.empezar\u002F05.conexiones",{"title":38,"path":39,"stem":40},"Entrar, contraseña y verificación en dos pasos","\u002Fgeneral\u002Fempezar\u002Fentrar-y-seguridad","01.general\u002F01.empezar\u002F06.entrar-y-seguridad",false,{"title":43,"icon":44,"path":45,"stem":46,"children":47,"page":41},"Uso diario","i-lucide-sun","\u002Fgeneral\u002Fuso-diario","01.general\u002F02.uso-diario",[48,52,56,60,64,68,72],{"title":49,"path":50,"stem":51},"Hoy","\u002Fgeneral\u002Fuso-diario\u002Fhoy","01.general\u002F02.uso-diario\u002F01.hoy",{"title":53,"path":54,"stem":55},"Chats","\u002Fgeneral\u002Fuso-diario\u002Fchats","01.general\u002F02.uso-diario\u002F02.chats",{"title":57,"path":58,"stem":59},"Contactos","\u002Fgeneral\u002Fuso-diario\u002Fcontactos","01.general\u002F02.uso-diario\u002F03.contactos",{"title":61,"path":62,"stem":63},"Agenda","\u002Fgeneral\u002Fuso-diario\u002Fagenda","01.general\u002F02.uso-diario\u002F04.agenda",{"title":65,"path":66,"stem":67},"Tareas","\u002Fgeneral\u002Fuso-diario\u002Ftareas","01.general\u002F02.uso-diario\u002F05.tareas",{"title":69,"path":70,"stem":71},"Pipo, el copiloto","\u002Fgeneral\u002Fuso-diario\u002Fpipo","01.general\u002F02.uso-diario\u002F06.pipo",{"title":73,"path":74,"stem":75},"Cuánta IA te queda este mes","\u002Fgeneral\u002Fuso-diario\u002Fuso-de-la-ia","01.general\u002F02.uso-diario\u002F07.uso-de-la-ia",{"title":77,"icon":78,"path":79,"stem":80,"children":81,"page":41},"El bot","i-lucide-bot","\u002Fgeneral\u002Fel-bot","01.general\u002F03.el-bot",[82,86,90,94],{"title":83,"path":84,"stem":85},"Prender el bot en un número","\u002Fgeneral\u002Fel-bot\u002Fprender-el-bot","01.general\u002F03.el-bot\u002F01.prender-el-bot",{"title":87,"path":88,"stem":89},"Pasar la charla a una persona","\u002Fgeneral\u002Fel-bot\u002Fpasar-a-una-persona","01.general\u002F03.el-bot\u002F02.pasar-a-una-persona",{"title":91,"path":92,"stem":93},"Plantillas de WhatsApp y la ventana de 24 horas","\u002Fgeneral\u002Fel-bot\u002Fplantillas-y-ventana-24-horas","01.general\u002F03.el-bot\u002F03.plantillas-y-ventana-24-horas",{"title":95,"path":96,"stem":97},"Laboratorio de Pipo","\u002Fgeneral\u002Fel-bot\u002Flaboratorio-de-pipo","01.general\u002F03.el-bot\u002F04.laboratorio-de-pipo",{"title":99,"icon":100,"path":101,"stem":102,"children":103,"page":41},"Equipo y permisos","i-lucide-users","\u002Fgeneral\u002Fequipo-y-permisos","01.general\u002F04.equipo-y-permisos",[104],{"title":105,"path":106,"stem":107},"Sumar al equipo y elegir qué ve cada uno","\u002Fgeneral\u002Fequipo-y-permisos\u002Fequipo-y-roles","01.general\u002F04.equipo-y-permisos\u002F01.equipo-y-roles",{"title":109,"icon":110,"path":111,"stem":112,"children":113,"page":41},"Problemas frecuentes","i-lucide-life-buoy","\u002Fgeneral\u002Fproblemas","01.general\u002F05.problemas",[114,118,122,126,130,134,138,142,146,150],{"title":115,"path":116,"stem":117},"No puedo conectar el número de WhatsApp","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-conectar-whatsapp","01.general\u002F05.problemas\u002F01.no-puedo-conectar-whatsapp",{"title":119,"path":120,"stem":121},"El WhatsApp aparece desconectado","\u002Fgeneral\u002Fproblemas\u002Fwhatsapp-desconectado","01.general\u002F05.problemas\u002F02.whatsapp-desconectado",{"title":123,"path":124,"stem":125},"El bot no responde","\u002Fgeneral\u002Fproblemas\u002Fel-bot-no-responde","01.general\u002F05.problemas\u002F03.el-bot-no-responde",{"title":127,"path":128,"stem":129},"No me llegan los avisos al celular","\u002Fgeneral\u002Fproblemas\u002Fno-llegan-avisos","01.general\u002F05.problemas\u002F04.no-llegan-avisos",{"title":131,"path":132,"stem":133},"No puedo mandar un mensaje porque pasaron 24 horas","\u002Fgeneral\u002Fproblemas\u002Fpasaron-24-horas","01.general\u002F05.problemas\u002F05.pasaron-24-horas",{"title":135,"path":136,"stem":137},"La plantilla fue rechazada","\u002Fgeneral\u002Fproblemas\u002Fplantilla-rechazada","01.general\u002F05.problemas\u002F06.plantilla-rechazada",{"title":139,"path":140,"stem":141},"Una persona del equipo no ve algo","\u002Fgeneral\u002Fproblemas\u002Fpermisos","01.general\u002F05.problemas\u002F07.permisos",{"title":143,"path":144,"stem":145},"Pipo dice que la IA está apagada o que se terminó el cupo","\u002Fgeneral\u002Fproblemas\u002Fia-apagada-o-sin-cupo","01.general\u002F05.problemas\u002F08.ia-apagada-o-sin-cupo",{"title":147,"path":148,"stem":149},"No puedo conectar Google Calendar","\u002Fgeneral\u002Fproblemas\u002Fgoogle-calendar","01.general\u002F05.problemas\u002F09.google-calendar",{"title":151,"path":152,"stem":153},"No puedo entrar","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-entrar","01.general\u002F05.problemas\u002F10.no-puedo-entrar",{"title":155,"path":156,"stem":157},"Glosario","\u002Fgeneral\u002Fglosario","01.general\u002F06.glosario","i-lucide-book-open",{"title":160,"icon":161,"path":162,"stem":163,"children":164,"page":41},"Por rubro","i-lucide-store","\u002Frubros","02.rubros",[165,208,231,250,265],{"title":166,"path":167,"stem":168,"children":169,"icon":207},"Turnos y estética","\u002Frubros\u002Fturnos","02.rubros\u002F01.turnos\u002F00.index",[170,171,175,179,183,187,191,195,199,203],{"title":10,"path":167,"stem":168},{"title":172,"path":173,"stem":174},"Configurar turnos","\u002Frubros\u002Fturnos\u002Fconfigurar","02.rubros\u002F01.turnos\u002F01.configurar",{"title":176,"path":177,"stem":178},"Dar, confirmar y mover turnos","\u002Frubros\u002Fturnos\u002Fdia-a-dia","02.rubros\u002F01.turnos\u002F02.dia-a-dia",{"title":180,"path":181,"stem":182},"Feriados, cierres y vacaciones","\u002Frubros\u002Fturnos\u002Fferiados-y-cierres","02.rubros\u002F01.turnos\u002F03.feriados-y-cierres",{"title":184,"path":185,"stem":186},"Tu página para sacar turno","\u002Frubros\u002Fturnos\u002Fpagina-publica","02.rubros\u002F01.turnos\u002F04.pagina-publica",{"title":188,"path":189,"stem":190},"Confirmación y avisos por WhatsApp","\u002Frubros\u002Fturnos\u002Fconfirmacion-por-whatsapp","02.rubros\u002F01.turnos\u002F05.confirmacion-por-whatsapp",{"title":192,"path":193,"stem":194},"Fidelización y gift cards","\u002Frubros\u002Fturnos\u002Ffidelizacion","02.rubros\u002F01.turnos\u002F06.fidelizacion",{"title":196,"path":197,"stem":198},"Corregir un turno o la asistencia","\u002Frubros\u002Fturnos\u002Fcorregir-asistencia","02.rubros\u002F01.turnos\u002F07.corregir-asistencia",{"title":200,"path":201,"stem":202},"Un cliente no recibió la confirmación del turno","\u002Frubros\u002Fturnos\u002Fcliente-sin-confirmacion","02.rubros\u002F01.turnos\u002F08.cliente-sin-confirmacion",{"title":204,"path":205,"stem":206},"No aparece un feriado o quiero abrir un feriado","\u002Frubros\u002Fturnos\u002Fabrir-un-feriado","02.rubros\u002F01.turnos\u002F09.abrir-un-feriado","i-lucide-calendar-clock",{"title":209,"path":210,"stem":211,"children":212,"icon":230},"Clases","\u002Frubros\u002Fclases","02.rubros\u002F02.clases\u002F00.index",[213,214,218,222,226],{"title":10,"path":210,"stem":211},{"title":215,"path":216,"stem":217},"Clases con cupo","\u002Frubros\u002Fclases\u002Fclases-con-cupo","02.rubros\u002F02.clases\u002F01.clases-con-cupo",{"title":219,"path":220,"stem":221},"Clases fijas y planes por semana","\u002Frubros\u002Fclases\u002Fclases-fijas-y-planes","02.rubros\u002F02.clases\u002F02.clases-fijas-y-planes",{"title":223,"path":224,"stem":225},"El link del alumno","\u002Frubros\u002Fclases\u002Flink-del-alumno","02.rubros\u002F02.clases\u002F03.link-del-alumno",{"title":227,"path":228,"stem":229},"No puedo anotar a alguien fijo en un horario","\u002Frubros\u002Fclases\u002Fno-puedo-anotar-fijo","02.rubros\u002F02.clases\u002F04.no-puedo-anotar-fijo","i-lucide-users-round",{"title":232,"path":233,"stem":234,"children":235,"icon":249},"Ventas y servicios","\u002Frubros\u002Fventas","02.rubros\u002F03.ventas\u002F00.index",[236,237,241,245],{"title":10,"path":233,"stem":234},{"title":238,"path":239,"stem":240},"El embudo de ventas","\u002Frubros\u002Fventas\u002Fembudo","02.rubros\u002F03.ventas\u002F01.embudo",{"title":242,"path":243,"stem":244},"Productos y mandar el link","\u002Frubros\u002Fventas\u002Fproductos","02.rubros\u002F03.ventas\u002F02.productos",{"title":246,"path":247,"stem":248},"Una oportunidad aparece fría o \"para poner al día\"","\u002Frubros\u002Fventas\u002Foportunidad-fria","02.rubros\u002F03.ventas\u002F03.oportunidad-fria","i-lucide-target",{"title":251,"path":252,"stem":253,"children":254,"icon":264},"Inmobiliarias","\u002Frubros\u002Finmobiliarias","02.rubros\u002F04.inmobiliarias\u002F00.index",[255,256,260],{"title":10,"path":252,"stem":253},{"title":257,"path":258,"stem":259},"Cartera de propiedades","\u002Frubros\u002Finmobiliarias\u002Fcartera","02.rubros\u002F04.inmobiliarias\u002F01.cartera",{"title":261,"path":262,"stem":263},"Una propiedad no aparece en \"Quiénes la buscan\"","\u002Frubros\u002Finmobiliarias\u002Fno-aparece-quien-la-busca","02.rubros\u002F04.inmobiliarias\u002F02.no-aparece-quien-la-busca","i-lucide-house",{"title":266,"path":267,"stem":268,"children":269,"icon":275},"Mesas y restaurantes","\u002Frubros\u002Fmesas","02.rubros\u002F05.mesas\u002F00.index",[270,271],{"title":10,"path":267,"stem":268},{"title":272,"path":273,"stem":274},"Reservas de mesa","\u002Frubros\u002Fmesas\u002Freservas-de-mesa","02.rubros\u002F05.mesas\u002F01.reservas-de-mesa","i-lucide-utensils",{"id":277,"title":196,"actualizado":278,"body":279,"description":470,"estado":471,"extension":472,"links":473,"meta":474,"navigation":475,"palabras_clave":476,"pantalla":493,"path":197,"rubros":494,"seccion":498,"seo":499,"solo_gestion":41,"stem":198,"__hash__":500},"docs\u002F02.rubros\u002F01.turnos\u002F07.corregir-asistencia.md","2026-09-30",{"type":280,"value":281,"toc":461},"minimark",[282,287,304,327,331,334,367,376,380,386,404,414,420,424,427,448,451,455],[283,284,286],"h2",{"id":285},"un-turno-que-ya-empezó","Un turno que ya empezó",[288,289,290,291,295,296,299,300,303],"p",{},"En el panel del turno, debajo de ",[292,293,294],"strong",{},"Vino"," y ",[292,297,298],{},"No vino",", toca ",[292,301,302],{},"Se cargó mal: cambiarlo o cancelarlo",":",[305,306,307,318],"ul",{},[308,309,310,313,314,317],"li",{},[292,311,312],{},"Cambiar día u hora:"," elige el horario correcto (también uno que ya pasó, con ",[292,315,316],{},"Otro horario",").",[308,319,320,323,324,317],{},[292,321,322],{},"Cancelar el turno"," (en una clase fija, ",[292,325,326],{},"Avisó que falta",[283,328,330],{"id":329},"deshacer-un-vino-o-un-no-vino","Deshacer un \"Vino\" o un \"No vino\"",[288,332,333],{},"Abre el turno. Abajo aparecen:",[305,335,336,350,360],{},[308,337,338,341,342,344,345,341,348,317],{},[292,339,340],{},"Corregir: no vino"," (si estaba en ",[292,343,294],{},") o ",[292,346,347],{},"Corregir: sí vino",[292,349,298],{},[308,351,352,355,356,359],{},[292,353,354],{},"Deshacer \"Vino\""," o ",[292,357,358],{},"Deshacer \"No vino\"",": vuelve a quedar como antes, confirmado.",[308,361,362,363,366],{},"En un turno cancelado por error, ",[292,364,365],{},"Volver a confirmarlo",".",[288,368,369,370,355,373,366],{},"En las reservas de mesa es igual: ",[292,371,372],{},"Corregir: no vinieron",[292,374,375],{},"Corregir: sí vinieron",[283,377,379],{"id":378},"qué-pasa-con-la-tarjeta-de-fidelidad","Qué pasa con la tarjeta de fidelidad",[288,381,382,383,385],{},"Si marcaste ",[292,384,294],{}," por error y eso sumó un sello (o puntos):",[305,387,388,394],{},[308,389,390,393],{},[292,391,392],{},"Si todavía no usó el premio:"," al corregirlo, se le descuenta lo que sumó esa visita.",[308,395,396,399,400,403],{},[292,397,398],{},"Si ya canjeó el premio después:"," se respeta el premio y el negocio se hace cargo. La tarjeta ",[292,401,402],{},"nunca"," queda en negativo.",[288,405,406,407,410,411,413],{},"En los dos casos, en su ficha (",[292,408,409],{},"Fidelidad → Ver movimientos",") queda anotada la corrección, y la visita aparece tachada. Si después sí vino, al marcar ",[292,412,294],{}," vuelve a sumar.",[288,415,416,417,419],{},"Borrar un turno que estaba en ",[292,418,294],{}," corrige la tarjeta de la misma forma.",[283,421,423],{"id":422},"confirmar-antes-de-dar-un-premio","Confirmar antes de dar un premio",[288,425,426],{},"Para no equivocarse con lo más importante:",[305,428,429,441],{},[308,430,431,432,434,435,355,438,366],{},"Cuando un ",[292,433,294],{}," le completa la tarjeta, Halyon pregunta antes: \"Con esto Florencia completa su tarjeta y gana el premio. ¿Confirmás?\". Toca ",[292,436,437],{},"Sí, vino",[292,439,440],{},"No, me equivoqué",[308,442,443,444,447],{},"Antes de ",[292,445,446],{},"Canjear"," un premio, también pregunta: \"¿Le entregás el premio a Florencia? Se le descuentan 10 sellos de la tarjeta.\"",[288,449,450],{},"Si se corta internet justo al canjear o al usar una gift card y tocas de nuevo, no se descuenta dos veces.",[283,452,454],{"id":453},"si-el-sello-no-se-sumó","Si el sello no se sumó",[288,456,457,458,460],{},"Si al marcar ",[292,459,294],{}," el sello no se pudo sumar en ese momento (por un corte), Halyon te avisa \"se reintenta solo\" y lo suma en unos minutos. No hace falta hacer nada.",{"title":462,"searchDepth":463,"depth":463,"links":464},"",2,[465,466,467,468,469],{"id":285,"depth":463,"text":286},{"id":329,"depth":463,"text":330},{"id":378,"depth":463,"text":379},{"id":422,"depth":463,"text":423},{"id":453,"depth":463,"text":454},"Cambiar o cancelar un turno que ya empezó, deshacer un \"Vino\" o un \"No vino\" puesto por error, y qué pasa con la tarjeta de fidelidad.","listo","md",null,{},true,[477,478,479,480,481,482,483,484,485,486,487,488,489,490,491,492],"corregir","me equivoqué","deshacer","deshacer no vino","deshacer vino","corregir asistencia","marqué vino por error","turno empezado","cambiar un turno pasado","cancelar un turno pasado","sello de más","descontar sello","premio","confirmar premio","completa su tarjeta","canjear","\u002Fcrm\u002Fturnos",[495,496,497],"turnos","clases","mesas","Por rubro · Turnos y estética",{"title":196,"description":470},"nuSeNejBqu72wG2BW9850pqDz96w1OcgQDhqOY8ZO3M",[502,504],{"title":192,"path":193,"stem":194,"description":503,"children":-1},"La tarjeta de sellos o puntos, el premio y las gift cards, paso a paso.",{"title":200,"path":201,"stem":202,"description":505,"children":-1},"Qué revisar si a un cliente no le llegó la confirmación o el recordatorio.",1790973204815]