[{"data":1,"prerenderedAt":938},["ShallowReactive",2],{"navigation_docs":3,"-general-uso-diario-chats":276,"-general-uso-diario-chats-surround":933},[4,159],{"title":5,"path":6,"stem":7,"children":8,"icon":158},"General","\u002Fgeneral","01.general\u002F00.index",[9,11,42,76,98,108,154],{"title":10,"path":6,"stem":7},"Empieza acá",{"title":12,"icon":13,"path":14,"stem":15,"children":16,"page":41},"Empezar","i-lucide-rocket","\u002Fgeneral\u002Fempezar","01.general\u002F01.empezar",[17,21,25,29,33,37],{"title":18,"path":19,"stem":20},"Qué es Halyon","\u002Fgeneral\u002Fempezar\u002Fque-es","01.general\u002F01.empezar\u002F01.que-es",{"title":22,"path":23,"stem":24},"Primer ingreso","\u002Fgeneral\u002Fempezar\u002Fprimer-ingreso","01.general\u002F01.empezar\u002F02.primer-ingreso",{"title":26,"path":27,"stem":28},"Conectar WhatsApp","\u002Fgeneral\u002Fempezar\u002Fconectar-whatsapp","01.general\u002F01.empezar\u002F03.conectar-whatsapp",{"title":30,"path":31,"stem":32},"Instalar la app en el celular y activar los avisos","\u002Fgeneral\u002Fempezar\u002Finstalar-app-y-avisos","01.general\u002F01.empezar\u002F04.instalar-app-y-avisos",{"title":34,"path":35,"stem":36},"Conectar Google Calendar y la casilla de mail","\u002Fgeneral\u002Fempezar\u002Fconexiones","01.general\u002F01.empezar\u002F05.conexiones",{"title":38,"path":39,"stem":40},"Entrar, contraseña y verificación en dos pasos","\u002Fgeneral\u002Fempezar\u002Fentrar-y-seguridad","01.general\u002F01.empezar\u002F06.entrar-y-seguridad",false,{"title":43,"icon":44,"path":45,"stem":46,"children":47,"page":41},"Uso diario","i-lucide-sun","\u002Fgeneral\u002Fuso-diario","01.general\u002F02.uso-diario",[48,52,56,60,64,68,72],{"title":49,"path":50,"stem":51},"Hoy","\u002Fgeneral\u002Fuso-diario\u002Fhoy","01.general\u002F02.uso-diario\u002F01.hoy",{"title":53,"path":54,"stem":55},"Chats","\u002Fgeneral\u002Fuso-diario\u002Fchats","01.general\u002F02.uso-diario\u002F02.chats",{"title":57,"path":58,"stem":59},"Contactos","\u002Fgeneral\u002Fuso-diario\u002Fcontactos","01.general\u002F02.uso-diario\u002F03.contactos",{"title":61,"path":62,"stem":63},"Agenda","\u002Fgeneral\u002Fuso-diario\u002Fagenda","01.general\u002F02.uso-diario\u002F04.agenda",{"title":65,"path":66,"stem":67},"Tareas","\u002Fgeneral\u002Fuso-diario\u002Ftareas","01.general\u002F02.uso-diario\u002F05.tareas",{"title":69,"path":70,"stem":71},"Pipo, el copiloto","\u002Fgeneral\u002Fuso-diario\u002Fpipo","01.general\u002F02.uso-diario\u002F06.pipo",{"title":73,"path":74,"stem":75},"Cuánta IA te queda este mes","\u002Fgeneral\u002Fuso-diario\u002Fuso-de-la-ia","01.general\u002F02.uso-diario\u002F07.uso-de-la-ia",{"title":77,"icon":78,"path":79,"stem":80,"children":81,"page":41},"El bot","i-lucide-bot","\u002Fgeneral\u002Fel-bot","01.general\u002F03.el-bot",[82,86,90,94],{"title":83,"path":84,"stem":85},"Prender el bot en un número","\u002Fgeneral\u002Fel-bot\u002Fprender-el-bot","01.general\u002F03.el-bot\u002F01.prender-el-bot",{"title":87,"path":88,"stem":89},"Pasar la charla a una persona","\u002Fgeneral\u002Fel-bot\u002Fpasar-a-una-persona","01.general\u002F03.el-bot\u002F02.pasar-a-una-persona",{"title":91,"path":92,"stem":93},"Plantillas de WhatsApp y la ventana de 24 horas","\u002Fgeneral\u002Fel-bot\u002Fplantillas-y-ventana-24-horas","01.general\u002F03.el-bot\u002F03.plantillas-y-ventana-24-horas",{"title":95,"path":96,"stem":97},"Laboratorio de Pipo","\u002Fgeneral\u002Fel-bot\u002Flaboratorio-de-pipo","01.general\u002F03.el-bot\u002F04.laboratorio-de-pipo",{"title":99,"icon":100,"path":101,"stem":102,"children":103,"page":41},"Equipo y permisos","i-lucide-users","\u002Fgeneral\u002Fequipo-y-permisos","01.general\u002F04.equipo-y-permisos",[104],{"title":105,"path":106,"stem":107},"Sumar al equipo y elegir qué ve cada uno","\u002Fgeneral\u002Fequipo-y-permisos\u002Fequipo-y-roles","01.general\u002F04.equipo-y-permisos\u002F01.equipo-y-roles",{"title":109,"icon":110,"path":111,"stem":112,"children":113,"page":41},"Problemas frecuentes","i-lucide-life-buoy","\u002Fgeneral\u002Fproblemas","01.general\u002F05.problemas",[114,118,122,126,130,134,138,142,146,150],{"title":115,"path":116,"stem":117},"No puedo conectar el número de WhatsApp","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-conectar-whatsapp","01.general\u002F05.problemas\u002F01.no-puedo-conectar-whatsapp",{"title":119,"path":120,"stem":121},"El WhatsApp aparece desconectado","\u002Fgeneral\u002Fproblemas\u002Fwhatsapp-desconectado","01.general\u002F05.problemas\u002F02.whatsapp-desconectado",{"title":123,"path":124,"stem":125},"El bot no responde","\u002Fgeneral\u002Fproblemas\u002Fel-bot-no-responde","01.general\u002F05.problemas\u002F03.el-bot-no-responde",{"title":127,"path":128,"stem":129},"No me llegan los avisos al celular","\u002Fgeneral\u002Fproblemas\u002Fno-llegan-avisos","01.general\u002F05.problemas\u002F04.no-llegan-avisos",{"title":131,"path":132,"stem":133},"No puedo mandar un mensaje porque pasaron 24 horas","\u002Fgeneral\u002Fproblemas\u002Fpasaron-24-horas","01.general\u002F05.problemas\u002F05.pasaron-24-horas",{"title":135,"path":136,"stem":137},"La plantilla fue rechazada","\u002Fgeneral\u002Fproblemas\u002Fplantilla-rechazada","01.general\u002F05.problemas\u002F06.plantilla-rechazada",{"title":139,"path":140,"stem":141},"Una persona del equipo no ve algo","\u002Fgeneral\u002Fproblemas\u002Fpermisos","01.general\u002F05.problemas\u002F07.permisos",{"title":143,"path":144,"stem":145},"Pipo dice que la IA está apagada o que se terminó el cupo","\u002Fgeneral\u002Fproblemas\u002Fia-apagada-o-sin-cupo","01.general\u002F05.problemas\u002F08.ia-apagada-o-sin-cupo",{"title":147,"path":148,"stem":149},"No puedo conectar Google Calendar","\u002Fgeneral\u002Fproblemas\u002Fgoogle-calendar","01.general\u002F05.problemas\u002F09.google-calendar",{"title":151,"path":152,"stem":153},"No puedo entrar","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-entrar","01.general\u002F05.problemas\u002F10.no-puedo-entrar",{"title":155,"path":156,"stem":157},"Glosario","\u002Fgeneral\u002Fglosario","01.general\u002F06.glosario","i-lucide-book-open",{"title":160,"icon":161,"path":162,"stem":163,"children":164,"page":41},"Por rubro","i-lucide-store","\u002Frubros","02.rubros",[165,208,231,250,265],{"title":166,"path":167,"stem":168,"children":169,"icon":207},"Turnos y estética","\u002Frubros\u002Fturnos","02.rubros\u002F01.turnos\u002F00.index",[170,171,175,179,183,187,191,195,199,203],{"title":10,"path":167,"stem":168},{"title":172,"path":173,"stem":174},"Configurar turnos","\u002Frubros\u002Fturnos\u002Fconfigurar","02.rubros\u002F01.turnos\u002F01.configurar",{"title":176,"path":177,"stem":178},"Dar, confirmar y mover turnos","\u002Frubros\u002Fturnos\u002Fdia-a-dia","02.rubros\u002F01.turnos\u002F02.dia-a-dia",{"title":180,"path":181,"stem":182},"Feriados, cierres y vacaciones","\u002Frubros\u002Fturnos\u002Fferiados-y-cierres","02.rubros\u002F01.turnos\u002F03.feriados-y-cierres",{"title":184,"path":185,"stem":186},"Tu página para sacar turno","\u002Frubros\u002Fturnos\u002Fpagina-publica","02.rubros\u002F01.turnos\u002F04.pagina-publica",{"title":188,"path":189,"stem":190},"Confirmación y avisos por WhatsApp","\u002Frubros\u002Fturnos\u002Fconfirmacion-por-whatsapp","02.rubros\u002F01.turnos\u002F05.confirmacion-por-whatsapp",{"title":192,"path":193,"stem":194},"Fidelización y gift cards","\u002Frubros\u002Fturnos\u002Ffidelizacion","02.rubros\u002F01.turnos\u002F06.fidelizacion",{"title":196,"path":197,"stem":198},"Corregir un turno o la asistencia","\u002Frubros\u002Fturnos\u002Fcorregir-asistencia","02.rubros\u002F01.turnos\u002F07.corregir-asistencia",{"title":200,"path":201,"stem":202},"Un cliente no recibió la confirmación del turno","\u002Frubros\u002Fturnos\u002Fcliente-sin-confirmacion","02.rubros\u002F01.turnos\u002F08.cliente-sin-confirmacion",{"title":204,"path":205,"stem":206},"No aparece un feriado o quiero abrir un feriado","\u002Frubros\u002Fturnos\u002Fabrir-un-feriado","02.rubros\u002F01.turnos\u002F09.abrir-un-feriado","i-lucide-calendar-clock",{"title":209,"path":210,"stem":211,"children":212,"icon":230},"Clases","\u002Frubros\u002Fclases","02.rubros\u002F02.clases\u002F00.index",[213,214,218,222,226],{"title":10,"path":210,"stem":211},{"title":215,"path":216,"stem":217},"Clases con cupo","\u002Frubros\u002Fclases\u002Fclases-con-cupo","02.rubros\u002F02.clases\u002F01.clases-con-cupo",{"title":219,"path":220,"stem":221},"Clases fijas y planes por semana","\u002Frubros\u002Fclases\u002Fclases-fijas-y-planes","02.rubros\u002F02.clases\u002F02.clases-fijas-y-planes",{"title":223,"path":224,"stem":225},"El link del alumno","\u002Frubros\u002Fclases\u002Flink-del-alumno","02.rubros\u002F02.clases\u002F03.link-del-alumno",{"title":227,"path":228,"stem":229},"No puedo anotar a alguien fijo en un horario","\u002Frubros\u002Fclases\u002Fno-puedo-anotar-fijo","02.rubros\u002F02.clases\u002F04.no-puedo-anotar-fijo","i-lucide-users-round",{"title":232,"path":233,"stem":234,"children":235,"icon":249},"Ventas y servicios","\u002Frubros\u002Fventas","02.rubros\u002F03.ventas\u002F00.index",[236,237,241,245],{"title":10,"path":233,"stem":234},{"title":238,"path":239,"stem":240},"El embudo de ventas","\u002Frubros\u002Fventas\u002Fembudo","02.rubros\u002F03.ventas\u002F01.embudo",{"title":242,"path":243,"stem":244},"Productos y mandar el link","\u002Frubros\u002Fventas\u002Fproductos","02.rubros\u002F03.ventas\u002F02.productos",{"title":246,"path":247,"stem":248},"Una oportunidad aparece fría o \"para poner al día\"","\u002Frubros\u002Fventas\u002Foportunidad-fria","02.rubros\u002F03.ventas\u002F03.oportunidad-fria","i-lucide-target",{"title":251,"path":252,"stem":253,"children":254,"icon":264},"Inmobiliarias","\u002Frubros\u002Finmobiliarias","02.rubros\u002F04.inmobiliarias\u002F00.index",[255,256,260],{"title":10,"path":252,"stem":253},{"title":257,"path":258,"stem":259},"Cartera de propiedades","\u002Frubros\u002Finmobiliarias\u002Fcartera","02.rubros\u002F04.inmobiliarias\u002F01.cartera",{"title":261,"path":262,"stem":263},"Una propiedad no aparece en \"Quiénes la buscan\"","\u002Frubros\u002Finmobiliarias\u002Fno-aparece-quien-la-busca","02.rubros\u002F04.inmobiliarias\u002F02.no-aparece-quien-la-busca","i-lucide-house",{"title":266,"path":267,"stem":268,"children":269,"icon":275},"Mesas y restaurantes","\u002Frubros\u002Fmesas","02.rubros\u002F05.mesas\u002F00.index",[270,271],{"title":10,"path":267,"stem":268},{"title":272,"path":273,"stem":274},"Reservas de mesa","\u002Frubros\u002Fmesas\u002Freservas-de-mesa","02.rubros\u002F05.mesas\u002F01.reservas-de-mesa","i-lucide-utensils",{"id":277,"title":53,"actualizado":278,"body":279,"description":900,"estado":901,"extension":902,"links":903,"meta":904,"navigation":905,"palabras_clave":906,"pantalla":927,"path":54,"rubros":928,"seccion":930,"seo":931,"solo_gestion":41,"stem":55,"__hash__":932},"docs\u002F01.general\u002F02.uso-diario\u002F02.chats.md","2026-09-30",{"type":280,"value":281,"toc":885},"minimark",[282,291,296,383,394,398,431,435,438,463,466,470,473,497,500,503,600,605,609,612,641,650,654,672,675,735,741,745,752,775,778,782,807,811,841,845,878,882],[283,284,285,286,290],"p",{},"Acá entran los mensajes de WhatsApp, Instagram y Facebook. El mail va aparte, en ",[287,288,289],"strong",{},"Correo",".",[292,293,295],"h2",{"id":294},"encontrar-una-charla","Encontrar una charla",[297,298,299,307,322,331],"ul",{},[300,301,302,303,306],"li",{},"Arriba está ",[287,304,305],{},"Buscar charla",": por nombre, número o texto del mensaje.",[300,308,309,310,313,314,317,318,321],{},"A la vista quedan ",[287,311,312],{},"Todas",", ",[287,315,316],{},"Sin leer"," y ",[287,319,320],{},"Mías"," (las asignadas a ti).",[300,323,324,325,317,328,290],{},"Si tienes Instagram o Facebook conectado, arriba hay dos pestañas: ",[287,326,327],{},"Mensajes",[287,329,330],{},"Comentarios",[300,332,333,334,337,338,341,342],{},"El resto está en ",[287,335,336],{},"Filtros"," (en el celular se abre desde abajo y se cierra con ",[287,339,340],{},"Ver las charlas","):\n",[297,343,344,367,376],{},[300,345,346,349,350,313,353,313,356,359,360,363,364,290],{},[287,347,348],{},"Mostrar solo:"," ",[287,351,352],{},"Sin asignar",[287,354,355],{},"Piden una persona",[287,357,358],{},"Con oportunidad"," (si vendes), ",[287,361,362],{},"Con turno"," (si das turnos) y ",[287,365,366],{},"Archivadas",[300,368,369,372,373,290],{},[287,370,371],{},"Canal"," y, si tienes más de una, ",[287,374,375],{},"Cuenta",[300,377,378,379,382],{},"Lo que eliges queda como un chip con una ×. Toca la × para sacarlo, o ",[287,380,381],{},"Sacar los filtros"," para sacar todos.",[283,384,385,386,389,390,393],{},"En la lista, una charla puede decir ",[287,387,388],{},"Pide una persona"," (el bot la pasó al equipo) o ",[287,391,392],{},"en pausa"," (el bot no responde ahí).",[292,395,397],{"id":396},"escribirle-primero-a-alguien","Escribirle primero a alguien",[399,400,401,408,414,421],"ol",{},[300,402,403,404,407],{},"Toca ",[287,405,406],{},"Nueva"," (en el celular, el botón redondo abajo a la derecha).",[300,409,410,411,290],{},"Busca el contacto o escribe el número completo y toca ",[287,412,413],{},"Escribirle a …",[300,415,416,417,420],{},"Si tienes más de un WhatsApp, elige en ",[287,418,419],{},"Desde"," por cuál sale.",[300,422,423,424,427,428,290],{},"WhatsApp pide que el primer mensaje sea una plantilla aprobada: elígela, completa los datos y toca ",[287,425,426],{},"Mandar plantilla",". Mira ",[429,430,91],"a",{"href":92},[292,432,434],{"id":433},"asignar-una-charla","Asignar una charla",[283,436,437],{},"Asignar es decir quién del equipo sigue esa charla.",[297,439,440,453,458],{},[300,441,442,443,446,447,450,451,290],{},"En la compu: arriba de la charla, toca ",[287,444,445],{},"Asignar a…"," y elige ",[287,448,449],{},"A mí",", otra persona o ",[287,452,352],{},[300,454,455,456,290],{},"En la lista: botón derecho sobre la charla (o tocar y mantener en el celular) → ",[287,457,445],{},[300,459,460,461,290],{},"En el celular, adentro de la charla: tres puntos → ",[287,462,445],{},[283,464,465],{},"El botón muestra a quién está asignada (\"Asignada a vos\", \"Asignada a Lucía\").",[292,467,469],{"id":468},"responder-o-dejar-una-nota-interna","Responder o dejar una nota interna",[283,471,472],{},"Abajo de la charla hay dos modos:",[297,474,475,484],{},[300,476,477,480,481,290],{},[287,478,479],{},"Responder:"," lo que escribes le llega al cliente al tocar ",[287,482,483],{},"Mandar",[300,485,486,489,490,493,494,290],{},[287,487,488],{},"Nota interna"," (en el celular, ",[287,491,492],{},"Nota","): la ve solo el equipo. Al cliente no le llega. Aparece el aviso \"Nota interna: la ve solo el equipo. Al cliente no le llega.\" y el botón dice ",[287,495,496],{},"Guardar la nota",[283,498,499],{},"Si escribiste algo en modo nota y pasas a Responder, Halyon te pregunta antes, para que no le llegue al cliente por error. Un borrador a medias queda guardado en el modo en que lo dejaste.",[283,501,502],{},"También en el cuadro de texto:",[297,504,505,511,517,535,549,571],{},[300,506,507,510],{},[287,508,509],{},"El clip:"," mandar una foto, video o documento (o arrastra el archivo sobre la charla).",[300,512,513,516],{},[287,514,515],{},"El micrófono:"," grabar una nota de voz.",[300,518,519,522,523,526,527,530,531,534],{},[287,520,521],{},"El rayito:"," respuestas rápidas (textos que usas seguido). También escribiendo ",[287,524,525],{},"\u002F"," y el atajo. Se cargan con ",[287,528,529],{},"Cargar o editar respuestas"," → ",[287,532,533],{},"Nueva respuesta",". Si escribes {nombre}, se reemplaza por el nombre del contacto.",[300,536,537,540,541,544,545,548],{},[287,538,539],{},"El cubo:"," mandar un producto del catálogo, ",[287,542,543],{},"Como link"," o ",[287,546,547],{},"Con la foto"," (si tu negocio vende).",[300,550,551,349,554,313,557,544,560,563,564,544,567,570],{},[287,552,553],{},"Pipo:",[287,555,556],{},"Proponer respuesta",[287,558,559],{},"Mejorar lo que escribí",[287,561,562],{},"Resumir la charla",". Lo que propone aparece aparte: toca ",[287,565,566],{},"Usar",[287,568,569],{},"Descartar",". Nada se manda solo.",[300,572,573,576,577,580,581,313,584,313,587,317,590,593,594,597,598,290],{},[287,574,575],{},"Pipo arriba de la charla:"," el botón violeta ",[287,578,579],{},"Pipo"," junta todo en un lugar: ",[287,582,583],{},"¿Qué le contesto?",[287,585,586],{},"¿Qué me falta preguntar?",[287,588,589],{},"Resumime la charla",[287,591,592],{},"Ponerme al día",". Con ",[287,595,596],{},"Usar en la respuesta",", lo que propone queda en el cuadro para escribir. Mira ",[429,599,69],{"href":70},[283,601,602,603,290],{},"Si pasaron más de 24 horas desde el último mensaje del cliente en WhatsApp, solo se puede mandar una plantilla. Mira ",[429,604,131],{"href":132},[292,606,608],{"id":607},"si-tienes-más-de-un-whatsapp","Si tienes más de un WhatsApp",[283,610,611],{},"Con dos o más números del mismo canal, arriba de cada charla ves:",[297,613,614,620,627],{},[300,615,616,619],{},[287,617,618],{},"Entró por …",": por qué número te escribió.",[300,621,622,623,626],{},"Qué bot la atiende (por ejemplo, ",[287,624,625],{},"Bot de turnos","), o si el bot está en pausa o ya la pasó a una persona.",[300,628,629,630,633,634,544,637,640],{},"El ",[287,631,632],{},"tema"," del que se está hablando (por ejemplo, ",[287,635,636],{},"Turnos",[287,638,639],{},"Consulta","), si ese número atiende más de una cosa.",[283,642,643,644,646,647,290],{},"En la lista, cada charla dice su número y su tema, y en ",[287,645,336],{}," puedes elegir el número y el ",[287,648,649],{},"Tema",[292,651,653],{"id":652},"ver-la-ficha-sin-salir-de-la-charla","Ver la ficha sin salir de la charla",[297,655,656,663],{},[300,657,658,659,662],{},"En la compu, al lado del nombre dice ",[287,660,661],{},"Ver ficha",": tócalo y los datos se abren al costado. En el celular, toca el nombre de arriba (el de la flechita) y los datos se abren desde abajo.",[300,664,665,666,544,669,290],{},"También desde los tres puntos: ",[287,667,668],{},"Ver datos al costado",[287,670,671],{},"Ir a la ficha completa",[283,673,674],{},"En el costado ves:",[297,676,677,686,696,710,726],{},[300,678,679,682,683,290],{},[287,680,681],{},"Datos"," de la persona, con ",[287,684,685],{},"Completar datos",[300,687,688,691,692,695],{},[287,689,690],{},"Resumen",", con ",[287,693,694],{},"Ponerme al día con Pipo",": qué busca, en qué quedaron, qué está pendiente y qué sigue.",[300,697,698,699,702,703,706,707,290],{},"Si das turnos: ",[287,700,701],{},"Sus turnos"," (o sus clases o reservas). Si vendes: la ",[287,704,705],{},"Oportunidad",", con su etapa y su próximo paso, o ",[287,708,709],{},"Crear oportunidad",[300,711,712,715,716,719,720,544,723,290],{},[287,713,714],{},"Acciones:"," crear una ",[287,717,718],{},"Tarea"," y, según tu negocio, una ",[287,721,722],{},"Reunión",[287,724,725],{},"Sacar turno",[300,727,728,731,732,290],{},[287,729,730],{},"Charla:"," a quién está asignada y el interruptor ",[287,733,734],{},"El bot responde",[283,736,737,738,290],{},"Si la persona todavía no es contacto, arriba dice \"Todavía no está en tus contactos\": completa el nombre y toca ",[287,739,740],{},"Agregar a contactos",[292,742,744],{"id":743},"encontré-información-nueva","\"Encontré información nueva\"",[283,746,747,748,751],{},"Mientras charlas, Pipo puede detectar datos que el cliente dijo (ciudad, rubro, presupuesto…) y mostrar ",[287,749,750],{},"✨ Encontré información nueva",":",[297,753,754,757,763,769],{},[300,755,756],{},"Tilda los que quieres guardar. Los \"por confirmar\" vienen sin tildar.",[300,758,759,762],{},[287,760,761],{},"Corregir"," para cambiar el valor antes de guardar.",[300,764,765,768],{},[287,766,767],{},"No es así"," para que deje de proponerlo.",[300,770,403,771,774],{},[287,772,773],{},"Guardar"," (el botón dice cuántos guarda).",[283,776,777],{},"Lo que tu rol no puede cambiar aparece sin poder tildarse.",[292,779,781],{"id":780},"el-bot-en-una-charla","El bot en una charla",[297,783,784,794,801],{},[300,785,786,787,790,791,793],{},"Para que el bot no conteste en una charla puntual: tres puntos → ",[287,788,789],{},"Pausar el bot"," (o, en la lista, botón derecho → ",[287,792,789],{},").",[300,795,796,797,800],{},"Para que vuelva: ",[287,798,799],{},"Reactivar el bot",", en el aviso gris o en los tres puntos.",[300,802,803,804,290],{},"Si el bot pasó la charla al equipo, arriba aparece un aviso ámbar con ",[287,805,806],{},"La tomo yo",[292,808,810],{"id":809},"otras-acciones-tres-puntos","Otras acciones (tres puntos)",[297,812,813,818,831],{},[300,814,815,290],{},[287,816,817],{},"Marcar como no leída",[300,819,820,823,824,827,828,290],{},[287,821,822],{},"Archivar",": la saca de la bandeja. Si el cliente vuelve a escribir, aparece de nuevo. Para verla: ",[287,825,826],{},"Filtros → Archivadas"," → tres puntos → ",[287,829,830],{},"Sacar de archivadas",[300,832,833,834,544,837,840],{},"Para reenviar o borrar mensajes, selecciónalos y usa ",[287,835,836],{},"Reenviar",[287,838,839],{},"Eliminar",". Eliminar lo borra solo de Halyon: al cliente no se le borra.",[292,842,844],{"id":843},"comentarios-de-instagram-y-facebook","Comentarios de Instagram y Facebook",[283,846,847,848,850,851,313,854,317,857,860,861,544,864,867,868,871,872,544,875,290],{},"En la pestaña ",[287,849,330],{}," puedes filtrar ",[287,852,853],{},"Por responder",[287,855,856],{},"Todos",[287,858,859],{},"Ocultos",", y responder ",[287,862,863],{},"En público",[287,865,866],{},"Por privado",". También ",[287,869,870],{},"Ocultar"," un comentario, ",[287,873,874],{},"Marcar como visto",[287,876,877],{},"Ya lo resolví",[292,879,881],{"id":880},"quién-puede","Quién puede",[283,883,884],{},"Todos los que tengan acceso a Chats. Si tu usuario es de solo lectura, puedes ver las charlas pero no responder.",{"title":886,"searchDepth":887,"depth":887,"links":888},"",2,[889,890,891,892,893,894,895,896,897,898,899],{"id":294,"depth":887,"text":295},{"id":396,"depth":887,"text":397},{"id":433,"depth":887,"text":434},{"id":468,"depth":887,"text":469},{"id":607,"depth":887,"text":608},{"id":652,"depth":887,"text":653},{"id":743,"depth":887,"text":744},{"id":780,"depth":887,"text":781},{"id":809,"depth":887,"text":810},{"id":843,"depth":887,"text":844},{"id":880,"depth":887,"text":881},"Encontrar charlas, asignarlas, responder o dejar una nota interna y ver la ficha sin salir.","listo","md",null,{},true,[907,908,909,910,911,912,913,914,915,916,917,918,919,920,921,922,923,924,925,926],"chats","charlas","mensajes","responder","filtros","sin leer","mías","asignar","asignar a mí","nota interna","responder al cliente","ver ficha","archivar","marcar como no leída","respuestas rápidas","mandar archivo","nota de voz","charla nueva","escribir primero","comentarios","\u002Fcrm\u002Fchats",[929],"todos","General · Uso diario",{"title":53,"description":900},"oxh9kDlRcWhs2nP5W1piIzeAKomqncksLkAi49xihKw",[934,936],{"title":49,"path":50,"stem":51,"description":935,"children":-1},"Lo que hay que hacer hoy, empezando por lo más urgente, apenas entras a Halyon.",{"title":57,"path":58,"stem":59,"description":937,"children":-1},"Buscar, ver y editar rápido a tus contactos, cargarlos e importarlos desde una planilla.",1790973206276]