[{"data":1,"prerenderedAt":562},["ShallowReactive",2],{"navigation_docs":3,"-general-empezar-conectar-whatsapp":276,"-general-empezar-conectar-whatsapp-surround":557},[4,159],{"title":5,"path":6,"stem":7,"children":8,"icon":158},"General","\u002Fgeneral","01.general\u002F00.index",[9,11,42,76,98,108,154],{"title":10,"path":6,"stem":7},"Empieza acá",{"title":12,"icon":13,"path":14,"stem":15,"children":16,"page":41},"Empezar","i-lucide-rocket","\u002Fgeneral\u002Fempezar","01.general\u002F01.empezar",[17,21,25,29,33,37],{"title":18,"path":19,"stem":20},"Qué es Halyon","\u002Fgeneral\u002Fempezar\u002Fque-es","01.general\u002F01.empezar\u002F01.que-es",{"title":22,"path":23,"stem":24},"Primer ingreso","\u002Fgeneral\u002Fempezar\u002Fprimer-ingreso","01.general\u002F01.empezar\u002F02.primer-ingreso",{"title":26,"path":27,"stem":28},"Conectar WhatsApp","\u002Fgeneral\u002Fempezar\u002Fconectar-whatsapp","01.general\u002F01.empezar\u002F03.conectar-whatsapp",{"title":30,"path":31,"stem":32},"Instalar la app en el celular y activar los avisos","\u002Fgeneral\u002Fempezar\u002Finstalar-app-y-avisos","01.general\u002F01.empezar\u002F04.instalar-app-y-avisos",{"title":34,"path":35,"stem":36},"Conectar Google Calendar y la casilla de mail","\u002Fgeneral\u002Fempezar\u002Fconexiones","01.general\u002F01.empezar\u002F05.conexiones",{"title":38,"path":39,"stem":40},"Entrar, contraseña y verificación en dos pasos","\u002Fgeneral\u002Fempezar\u002Fentrar-y-seguridad","01.general\u002F01.empezar\u002F06.entrar-y-seguridad",false,{"title":43,"icon":44,"path":45,"stem":46,"children":47,"page":41},"Uso diario","i-lucide-sun","\u002Fgeneral\u002Fuso-diario","01.general\u002F02.uso-diario",[48,52,56,60,64,68,72],{"title":49,"path":50,"stem":51},"Hoy","\u002Fgeneral\u002Fuso-diario\u002Fhoy","01.general\u002F02.uso-diario\u002F01.hoy",{"title":53,"path":54,"stem":55},"Chats","\u002Fgeneral\u002Fuso-diario\u002Fchats","01.general\u002F02.uso-diario\u002F02.chats",{"title":57,"path":58,"stem":59},"Contactos","\u002Fgeneral\u002Fuso-diario\u002Fcontactos","01.general\u002F02.uso-diario\u002F03.contactos",{"title":61,"path":62,"stem":63},"Agenda","\u002Fgeneral\u002Fuso-diario\u002Fagenda","01.general\u002F02.uso-diario\u002F04.agenda",{"title":65,"path":66,"stem":67},"Tareas","\u002Fgeneral\u002Fuso-diario\u002Ftareas","01.general\u002F02.uso-diario\u002F05.tareas",{"title":69,"path":70,"stem":71},"Pipo, el copiloto","\u002Fgeneral\u002Fuso-diario\u002Fpipo","01.general\u002F02.uso-diario\u002F06.pipo",{"title":73,"path":74,"stem":75},"Cuánta IA te queda este mes","\u002Fgeneral\u002Fuso-diario\u002Fuso-de-la-ia","01.general\u002F02.uso-diario\u002F07.uso-de-la-ia",{"title":77,"icon":78,"path":79,"stem":80,"children":81,"page":41},"El bot","i-lucide-bot","\u002Fgeneral\u002Fel-bot","01.general\u002F03.el-bot",[82,86,90,94],{"title":83,"path":84,"stem":85},"Prender el bot en un número","\u002Fgeneral\u002Fel-bot\u002Fprender-el-bot","01.general\u002F03.el-bot\u002F01.prender-el-bot",{"title":87,"path":88,"stem":89},"Pasar la charla a una persona","\u002Fgeneral\u002Fel-bot\u002Fpasar-a-una-persona","01.general\u002F03.el-bot\u002F02.pasar-a-una-persona",{"title":91,"path":92,"stem":93},"Plantillas de WhatsApp y la ventana de 24 horas","\u002Fgeneral\u002Fel-bot\u002Fplantillas-y-ventana-24-horas","01.general\u002F03.el-bot\u002F03.plantillas-y-ventana-24-horas",{"title":95,"path":96,"stem":97},"Laboratorio de Pipo","\u002Fgeneral\u002Fel-bot\u002Flaboratorio-de-pipo","01.general\u002F03.el-bot\u002F04.laboratorio-de-pipo",{"title":99,"icon":100,"path":101,"stem":102,"children":103,"page":41},"Equipo y permisos","i-lucide-users","\u002Fgeneral\u002Fequipo-y-permisos","01.general\u002F04.equipo-y-permisos",[104],{"title":105,"path":106,"stem":107},"Sumar al equipo y elegir qué ve cada uno","\u002Fgeneral\u002Fequipo-y-permisos\u002Fequipo-y-roles","01.general\u002F04.equipo-y-permisos\u002F01.equipo-y-roles",{"title":109,"icon":110,"path":111,"stem":112,"children":113,"page":41},"Problemas frecuentes","i-lucide-life-buoy","\u002Fgeneral\u002Fproblemas","01.general\u002F05.problemas",[114,118,122,126,130,134,138,142,146,150],{"title":115,"path":116,"stem":117},"No puedo conectar el número de WhatsApp","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-conectar-whatsapp","01.general\u002F05.problemas\u002F01.no-puedo-conectar-whatsapp",{"title":119,"path":120,"stem":121},"El WhatsApp aparece desconectado","\u002Fgeneral\u002Fproblemas\u002Fwhatsapp-desconectado","01.general\u002F05.problemas\u002F02.whatsapp-desconectado",{"title":123,"path":124,"stem":125},"El bot no responde","\u002Fgeneral\u002Fproblemas\u002Fel-bot-no-responde","01.general\u002F05.problemas\u002F03.el-bot-no-responde",{"title":127,"path":128,"stem":129},"No me llegan los avisos al celular","\u002Fgeneral\u002Fproblemas\u002Fno-llegan-avisos","01.general\u002F05.problemas\u002F04.no-llegan-avisos",{"title":131,"path":132,"stem":133},"No puedo mandar un mensaje porque pasaron 24 horas","\u002Fgeneral\u002Fproblemas\u002Fpasaron-24-horas","01.general\u002F05.problemas\u002F05.pasaron-24-horas",{"title":135,"path":136,"stem":137},"La plantilla fue rechazada","\u002Fgeneral\u002Fproblemas\u002Fplantilla-rechazada","01.general\u002F05.problemas\u002F06.plantilla-rechazada",{"title":139,"path":140,"stem":141},"Una persona del equipo no ve algo","\u002Fgeneral\u002Fproblemas\u002Fpermisos","01.general\u002F05.problemas\u002F07.permisos",{"title":143,"path":144,"stem":145},"Pipo dice que la IA está apagada o que se terminó el cupo","\u002Fgeneral\u002Fproblemas\u002Fia-apagada-o-sin-cupo","01.general\u002F05.problemas\u002F08.ia-apagada-o-sin-cupo",{"title":147,"path":148,"stem":149},"No puedo conectar Google Calendar","\u002Fgeneral\u002Fproblemas\u002Fgoogle-calendar","01.general\u002F05.problemas\u002F09.google-calendar",{"title":151,"path":152,"stem":153},"No puedo entrar","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-entrar","01.general\u002F05.problemas\u002F10.no-puedo-entrar",{"title":155,"path":156,"stem":157},"Glosario","\u002Fgeneral\u002Fglosario","01.general\u002F06.glosario","i-lucide-book-open",{"title":160,"icon":161,"path":162,"stem":163,"children":164,"page":41},"Por rubro","i-lucide-store","\u002Frubros","02.rubros",[165,208,231,250,265],{"title":166,"path":167,"stem":168,"children":169,"icon":207},"Turnos y estética","\u002Frubros\u002Fturnos","02.rubros\u002F01.turnos\u002F00.index",[170,171,175,179,183,187,191,195,199,203],{"title":10,"path":167,"stem":168},{"title":172,"path":173,"stem":174},"Configurar turnos","\u002Frubros\u002Fturnos\u002Fconfigurar","02.rubros\u002F01.turnos\u002F01.configurar",{"title":176,"path":177,"stem":178},"Dar, confirmar y mover turnos","\u002Frubros\u002Fturnos\u002Fdia-a-dia","02.rubros\u002F01.turnos\u002F02.dia-a-dia",{"title":180,"path":181,"stem":182},"Feriados, cierres y vacaciones","\u002Frubros\u002Fturnos\u002Fferiados-y-cierres","02.rubros\u002F01.turnos\u002F03.feriados-y-cierres",{"title":184,"path":185,"stem":186},"Tu página para sacar turno","\u002Frubros\u002Fturnos\u002Fpagina-publica","02.rubros\u002F01.turnos\u002F04.pagina-publica",{"title":188,"path":189,"stem":190},"Confirmación y avisos por WhatsApp","\u002Frubros\u002Fturnos\u002Fconfirmacion-por-whatsapp","02.rubros\u002F01.turnos\u002F05.confirmacion-por-whatsapp",{"title":192,"path":193,"stem":194},"Fidelización y gift cards","\u002Frubros\u002Fturnos\u002Ffidelizacion","02.rubros\u002F01.turnos\u002F06.fidelizacion",{"title":196,"path":197,"stem":198},"Corregir un turno o la asistencia","\u002Frubros\u002Fturnos\u002Fcorregir-asistencia","02.rubros\u002F01.turnos\u002F07.corregir-asistencia",{"title":200,"path":201,"stem":202},"Un cliente no recibió la confirmación del turno","\u002Frubros\u002Fturnos\u002Fcliente-sin-confirmacion","02.rubros\u002F01.turnos\u002F08.cliente-sin-confirmacion",{"title":204,"path":205,"stem":206},"No aparece un feriado o quiero abrir un feriado","\u002Frubros\u002Fturnos\u002Fabrir-un-feriado","02.rubros\u002F01.turnos\u002F09.abrir-un-feriado","i-lucide-calendar-clock",{"title":209,"path":210,"stem":211,"children":212,"icon":230},"Clases","\u002Frubros\u002Fclases","02.rubros\u002F02.clases\u002F00.index",[213,214,218,222,226],{"title":10,"path":210,"stem":211},{"title":215,"path":216,"stem":217},"Clases con cupo","\u002Frubros\u002Fclases\u002Fclases-con-cupo","02.rubros\u002F02.clases\u002F01.clases-con-cupo",{"title":219,"path":220,"stem":221},"Clases fijas y planes por semana","\u002Frubros\u002Fclases\u002Fclases-fijas-y-planes","02.rubros\u002F02.clases\u002F02.clases-fijas-y-planes",{"title":223,"path":224,"stem":225},"El link del alumno","\u002Frubros\u002Fclases\u002Flink-del-alumno","02.rubros\u002F02.clases\u002F03.link-del-alumno",{"title":227,"path":228,"stem":229},"No puedo anotar a alguien fijo en un horario","\u002Frubros\u002Fclases\u002Fno-puedo-anotar-fijo","02.rubros\u002F02.clases\u002F04.no-puedo-anotar-fijo","i-lucide-users-round",{"title":232,"path":233,"stem":234,"children":235,"icon":249},"Ventas y servicios","\u002Frubros\u002Fventas","02.rubros\u002F03.ventas\u002F00.index",[236,237,241,245],{"title":10,"path":233,"stem":234},{"title":238,"path":239,"stem":240},"El embudo de ventas","\u002Frubros\u002Fventas\u002Fembudo","02.rubros\u002F03.ventas\u002F01.embudo",{"title":242,"path":243,"stem":244},"Productos y mandar el link","\u002Frubros\u002Fventas\u002Fproductos","02.rubros\u002F03.ventas\u002F02.productos",{"title":246,"path":247,"stem":248},"Una oportunidad aparece fría o \"para poner al día\"","\u002Frubros\u002Fventas\u002Foportunidad-fria","02.rubros\u002F03.ventas\u002F03.oportunidad-fria","i-lucide-target",{"title":251,"path":252,"stem":253,"children":254,"icon":264},"Inmobiliarias","\u002Frubros\u002Finmobiliarias","02.rubros\u002F04.inmobiliarias\u002F00.index",[255,256,260],{"title":10,"path":252,"stem":253},{"title":257,"path":258,"stem":259},"Cartera de propiedades","\u002Frubros\u002Finmobiliarias\u002Fcartera","02.rubros\u002F04.inmobiliarias\u002F01.cartera",{"title":261,"path":262,"stem":263},"Una propiedad no aparece en \"Quiénes la buscan\"","\u002Frubros\u002Finmobiliarias\u002Fno-aparece-quien-la-busca","02.rubros\u002F04.inmobiliarias\u002F02.no-aparece-quien-la-busca","i-lucide-house",{"title":266,"path":267,"stem":268,"children":269,"icon":275},"Mesas y restaurantes","\u002Frubros\u002Fmesas","02.rubros\u002F05.mesas\u002F00.index",[270,271],{"title":10,"path":267,"stem":268},{"title":272,"path":273,"stem":274},"Reservas de mesa","\u002Frubros\u002Fmesas\u002Freservas-de-mesa","02.rubros\u002F05.mesas\u002F01.reservas-de-mesa","i-lucide-utensils",{"id":277,"title":26,"actualizado":278,"body":279,"description":535,"estado":536,"extension":537,"links":538,"meta":539,"navigation":540,"palabras_clave":541,"pantalla":551,"path":27,"rubros":552,"seccion":554,"seo":555,"solo_gestion":540,"stem":28,"__hash__":556},"docs\u002F01.general\u002F01.empezar\u002F03.conectar-whatsapp.md","2026-09-30",{"type":280,"value":281,"toc":524},"minimark",[282,290,296,301,318,322,329,334,354,359,370,374,434,448,452,471,475,484,488,498,512,515,519],[283,284,285,286,289],"p",{},"Cuando conectas el WhatsApp de tu negocio, los mensajes de tus clientes entran a ",[287,288,53],"strong",{}," y el bot puede responder por ti. Se hace en un par de minutos.",[283,291,292,295],{},[287,293,294],{},"Quién puede:"," dueños y administradores.",[297,298,300],"h2",{"id":299},"antes-de-empezar-ten-a-mano","Antes de empezar, ten a mano",[302,303,304,308,311],"ul",{},[305,306,307],"li",{},"El número de tu negocio.",[305,309,310],{},"Entrar con el Facebook del negocio (el que administra la cuenta de WhatsApp Business).",[305,312,313,314,317],{},"Si vas a seguir usando la app: el celular con la app ",[287,315,316],{},"WhatsApp Business",".",[297,319,321],{"id":320},"elige-cómo-lo-vas-a-usar","Elige cómo lo vas a usar",[283,323,324,325,328],{},"Al conectar, Halyon te pregunta ",[287,326,327],{},"\"¿Cómo vas a usar este WhatsApp?\"",". Hay dos formas:",[283,330,331],{},[287,332,333],{},"Sigo usando la app WhatsApp Business",[302,335,336,339,345,348,351],{},[305,337,338],{},"Tu número queda en el celular y además entra a Halyon. Todo queda en la misma charla.",[305,340,341,342,344],{},"Tiene que ser la app ",[287,343,316],{}," (la común no sirve).",[305,346,347],{},"Meta te muestra un código para escanear desde la app.",[305,349,350],{},"Se copian hasta 6 meses de charlas.",[305,352,353],{},"En Halyon no se ven grupos ni llamadas.",[283,355,356],{},[287,357,358],{},"Solo por el CRM",[302,360,361,364,367],{},[305,362,363],{},"El número funciona solo desde Halyon y el bot. No hace falta el celular.",[305,365,366],{},"Conviene un número nuevo o uno que no uses en el celular: ese número deja de andar en la app.",[305,368,369],{},"Pensado para mucho volumen o para tener el bot todo el día.",[297,371,373],{"id":372},"paso-a-paso","Paso a paso",[375,376,377,383,393,405,412,418,421,428],"ol",{},[305,378,379,380,317],{},"Ve a ",[287,381,382],{},"Configuración → Canales",[305,384,385,386,388,389,392],{},"En la tarjeta de WhatsApp toca ",[287,387,26],{}," (si ya tienes uno, ",[287,390,391],{},"Agregar otro WhatsApp",").",[305,394,395,396,398,399,401,402,317],{},"Elige ",[287,397,333],{}," o ",[287,400,358],{}," y toca ",[287,403,404],{},"Seguir",[305,406,407,408,411],{},"Si quieres, pon un ",[287,409,410],{},"Nombre para reconocerla"," (por ejemplo, \"WhatsApp Ventas\").",[305,413,414,415,317],{},"Toca ",[287,416,417],{},"Abrir la ventana de Meta",[305,419,420],{},"En la ventana de Meta, entra con el Facebook del negocio y elige (o crea) la cuenta de WhatsApp Business y el número.",[305,422,423,424,427],{},"Si elegiste seguir usando la app: abre WhatsApp Business en el celular → ",[287,425,426],{},"Ajustes → Dispositivos vinculados"," y escanea el código que te muestra Meta.",[305,429,430,431,317],{},"Vuelves a Halyon solo y te avisa ",[287,432,433],{},"\"… quedó conectada\"",[283,435,436,437,440,441,444,445,447],{},"También lo puedes conectar en el ",[287,438,439],{},"primer ingreso",", en el paso ",[287,442,443],{},"Conectá tu WhatsApp",". Si en ese momento no tienes el acceso a mano, toca ",[287,446,404],{}," y lo haces después desde Configuración → Canales.",[297,449,451],{"id":450},"cómo-saber-si-quedó-bien","Cómo saber si quedó bien",[283,453,454,455,458,459,462,463,466,467,470],{},"Toca la cuenta en la tarjeta de WhatsApp. Tiene que decir ",[287,456,457],{},"Conectada"," y, debajo, ",[287,460,461],{},"Autorizada",", ",[287,464,465],{},"Vinculada al CRM"," y ",[287,468,469],{},"Recibiendo mensajes",", con el último mensaje recibido y enviado.",[297,472,474],{"id":473},"más-de-un-whatsapp","Más de un WhatsApp",[283,476,477,478,483],{},"Puedes tener varios (por ejemplo, uno de ventas y otro de soporte). Cada uno tiene su propio interruptor del bot y sus propias plantillas. Cuántos puedes conectar depende de tu plan: si ya usaste todos, Halyon dice \"Tu plan incluye 1 cuenta de WhatsApp y ya está conectada. Para sumar otra, escribinos a ",[479,480,482],"a",{"href":481},"mailto:info@halyon.team","info@halyon.team",".\" (con el número que tenga tu plan).",[297,485,487],{"id":486},"instagram-y-facebook","Instagram y Facebook",[283,489,490,491,462,494,497],{},"Se conectan igual, desde la misma pantalla (",[287,492,493],{},"Conectar Instagram",[287,495,496],{},"Conectar Facebook","):",[302,499,500,506],{},[305,501,502,505],{},[287,503,504],{},"Instagram:"," tiene que ser una cuenta profesional (de empresa o de creador).",[305,507,508,511],{},[287,509,510],{},"Facebook:"," una página del negocio de la que seas administrador.",[283,513,514],{},"El bot responde solo por WhatsApp. En Instagram y Facebook los mensajes y comentarios entran a Chats para que los conteste el equipo.",[297,516,518],{"id":517},"si-algo-falla","Si algo falla",[283,520,521,522,317],{},"Mira ",[479,523,115],{"href":116},{"title":525,"searchDepth":526,"depth":526,"links":527},"",2,[528,529,530,531,532,533,534],{"id":299,"depth":526,"text":300},{"id":320,"depth":526,"text":321},{"id":372,"depth":526,"text":373},{"id":450,"depth":526,"text":451},{"id":473,"depth":526,"text":474},{"id":486,"depth":526,"text":487},{"id":517,"depth":526,"text":518},"Las dos formas de conectar el número de tu negocio, paso a paso.","listo","md",null,{},true,[542,543,544,545,546,547,548,549,550],"conectar whatsapp","vincular número","sumar whatsapp","whatsapp business","agregar otro whatsapp","código para escanear","conectar instagram","conectar facebook","canales","\u002Fcrm\u002Fajustes?seccion=canales",[553],"todos","General · Empezar",{"title":26,"description":535},"7I35oXdGmo2Icv_Ti90eQvJu6Oy6I4m2iNict3GzGCw",[558,560],{"title":22,"path":23,"stem":24,"description":559,"children":-1},"Cómo se entra (mail y contraseña o Google) y los pasos que te guían la primera vez.",{"title":30,"path":31,"stem":32,"description":561,"children":-1},"Tener Halyon como una app en Android, iPhone o la compu, y recibir avisos aunque esté cerrado.",1790973206181]