[{"data":1,"prerenderedAt":538},["ShallowReactive",2],{"navigation_docs":3,"-general-el-bot-prender-el-bot":276,"-general-el-bot-prender-el-bot-surround":533},[4,159],{"title":5,"path":6,"stem":7,"children":8,"icon":158},"General","\u002Fgeneral","01.general\u002F00.index",[9,11,42,76,98,108,154],{"title":10,"path":6,"stem":7},"Empieza acá",{"title":12,"icon":13,"path":14,"stem":15,"children":16,"page":41},"Empezar","i-lucide-rocket","\u002Fgeneral\u002Fempezar","01.general\u002F01.empezar",[17,21,25,29,33,37],{"title":18,"path":19,"stem":20},"Qué es Halyon","\u002Fgeneral\u002Fempezar\u002Fque-es","01.general\u002F01.empezar\u002F01.que-es",{"title":22,"path":23,"stem":24},"Primer ingreso","\u002Fgeneral\u002Fempezar\u002Fprimer-ingreso","01.general\u002F01.empezar\u002F02.primer-ingreso",{"title":26,"path":27,"stem":28},"Conectar WhatsApp","\u002Fgeneral\u002Fempezar\u002Fconectar-whatsapp","01.general\u002F01.empezar\u002F03.conectar-whatsapp",{"title":30,"path":31,"stem":32},"Instalar la app en el celular y activar los avisos","\u002Fgeneral\u002Fempezar\u002Finstalar-app-y-avisos","01.general\u002F01.empezar\u002F04.instalar-app-y-avisos",{"title":34,"path":35,"stem":36},"Conectar Google Calendar y la casilla de mail","\u002Fgeneral\u002Fempezar\u002Fconexiones","01.general\u002F01.empezar\u002F05.conexiones",{"title":38,"path":39,"stem":40},"Entrar, contraseña y verificación en dos pasos","\u002Fgeneral\u002Fempezar\u002Fentrar-y-seguridad","01.general\u002F01.empezar\u002F06.entrar-y-seguridad",false,{"title":43,"icon":44,"path":45,"stem":46,"children":47,"page":41},"Uso diario","i-lucide-sun","\u002Fgeneral\u002Fuso-diario","01.general\u002F02.uso-diario",[48,52,56,60,64,68,72],{"title":49,"path":50,"stem":51},"Hoy","\u002Fgeneral\u002Fuso-diario\u002Fhoy","01.general\u002F02.uso-diario\u002F01.hoy",{"title":53,"path":54,"stem":55},"Chats","\u002Fgeneral\u002Fuso-diario\u002Fchats","01.general\u002F02.uso-diario\u002F02.chats",{"title":57,"path":58,"stem":59},"Contactos","\u002Fgeneral\u002Fuso-diario\u002Fcontactos","01.general\u002F02.uso-diario\u002F03.contactos",{"title":61,"path":62,"stem":63},"Agenda","\u002Fgeneral\u002Fuso-diario\u002Fagenda","01.general\u002F02.uso-diario\u002F04.agenda",{"title":65,"path":66,"stem":67},"Tareas","\u002Fgeneral\u002Fuso-diario\u002Ftareas","01.general\u002F02.uso-diario\u002F05.tareas",{"title":69,"path":70,"stem":71},"Pipo, el copiloto","\u002Fgeneral\u002Fuso-diario\u002Fpipo","01.general\u002F02.uso-diario\u002F06.pipo",{"title":73,"path":74,"stem":75},"Cuánta IA te queda este mes","\u002Fgeneral\u002Fuso-diario\u002Fuso-de-la-ia","01.general\u002F02.uso-diario\u002F07.uso-de-la-ia",{"title":77,"icon":78,"path":79,"stem":80,"children":81,"page":41},"El bot","i-lucide-bot","\u002Fgeneral\u002Fel-bot","01.general\u002F03.el-bot",[82,86,90,94],{"title":83,"path":84,"stem":85},"Prender el bot en un número","\u002Fgeneral\u002Fel-bot\u002Fprender-el-bot","01.general\u002F03.el-bot\u002F01.prender-el-bot",{"title":87,"path":88,"stem":89},"Pasar la charla a una persona","\u002Fgeneral\u002Fel-bot\u002Fpasar-a-una-persona","01.general\u002F03.el-bot\u002F02.pasar-a-una-persona",{"title":91,"path":92,"stem":93},"Plantillas de WhatsApp y la ventana de 24 horas","\u002Fgeneral\u002Fel-bot\u002Fplantillas-y-ventana-24-horas","01.general\u002F03.el-bot\u002F03.plantillas-y-ventana-24-horas",{"title":95,"path":96,"stem":97},"Laboratorio de Pipo","\u002Fgeneral\u002Fel-bot\u002Flaboratorio-de-pipo","01.general\u002F03.el-bot\u002F04.laboratorio-de-pipo",{"title":99,"icon":100,"path":101,"stem":102,"children":103,"page":41},"Equipo y permisos","i-lucide-users","\u002Fgeneral\u002Fequipo-y-permisos","01.general\u002F04.equipo-y-permisos",[104],{"title":105,"path":106,"stem":107},"Sumar al equipo y elegir qué ve cada uno","\u002Fgeneral\u002Fequipo-y-permisos\u002Fequipo-y-roles","01.general\u002F04.equipo-y-permisos\u002F01.equipo-y-roles",{"title":109,"icon":110,"path":111,"stem":112,"children":113,"page":41},"Problemas frecuentes","i-lucide-life-buoy","\u002Fgeneral\u002Fproblemas","01.general\u002F05.problemas",[114,118,122,126,130,134,138,142,146,150],{"title":115,"path":116,"stem":117},"No puedo conectar el número de WhatsApp","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-conectar-whatsapp","01.general\u002F05.problemas\u002F01.no-puedo-conectar-whatsapp",{"title":119,"path":120,"stem":121},"El WhatsApp aparece desconectado","\u002Fgeneral\u002Fproblemas\u002Fwhatsapp-desconectado","01.general\u002F05.problemas\u002F02.whatsapp-desconectado",{"title":123,"path":124,"stem":125},"El bot no responde","\u002Fgeneral\u002Fproblemas\u002Fel-bot-no-responde","01.general\u002F05.problemas\u002F03.el-bot-no-responde",{"title":127,"path":128,"stem":129},"No me llegan los avisos al celular","\u002Fgeneral\u002Fproblemas\u002Fno-llegan-avisos","01.general\u002F05.problemas\u002F04.no-llegan-avisos",{"title":131,"path":132,"stem":133},"No puedo mandar un mensaje porque pasaron 24 horas","\u002Fgeneral\u002Fproblemas\u002Fpasaron-24-horas","01.general\u002F05.problemas\u002F05.pasaron-24-horas",{"title":135,"path":136,"stem":137},"La plantilla fue rechazada","\u002Fgeneral\u002Fproblemas\u002Fplantilla-rechazada","01.general\u002F05.problemas\u002F06.plantilla-rechazada",{"title":139,"path":140,"stem":141},"Una persona del equipo no ve algo","\u002Fgeneral\u002Fproblemas\u002Fpermisos","01.general\u002F05.problemas\u002F07.permisos",{"title":143,"path":144,"stem":145},"Pipo dice que la IA está apagada o que se terminó el cupo","\u002Fgeneral\u002Fproblemas\u002Fia-apagada-o-sin-cupo","01.general\u002F05.problemas\u002F08.ia-apagada-o-sin-cupo",{"title":147,"path":148,"stem":149},"No puedo conectar Google Calendar","\u002Fgeneral\u002Fproblemas\u002Fgoogle-calendar","01.general\u002F05.problemas\u002F09.google-calendar",{"title":151,"path":152,"stem":153},"No puedo entrar","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-entrar","01.general\u002F05.problemas\u002F10.no-puedo-entrar",{"title":155,"path":156,"stem":157},"Glosario","\u002Fgeneral\u002Fglosario","01.general\u002F06.glosario","i-lucide-book-open",{"title":160,"icon":161,"path":162,"stem":163,"children":164,"page":41},"Por rubro","i-lucide-store","\u002Frubros","02.rubros",[165,208,231,250,265],{"title":166,"path":167,"stem":168,"children":169,"icon":207},"Turnos y estética","\u002Frubros\u002Fturnos","02.rubros\u002F01.turnos\u002F00.index",[170,171,175,179,183,187,191,195,199,203],{"title":10,"path":167,"stem":168},{"title":172,"path":173,"stem":174},"Configurar turnos","\u002Frubros\u002Fturnos\u002Fconfigurar","02.rubros\u002F01.turnos\u002F01.configurar",{"title":176,"path":177,"stem":178},"Dar, confirmar y mover turnos","\u002Frubros\u002Fturnos\u002Fdia-a-dia","02.rubros\u002F01.turnos\u002F02.dia-a-dia",{"title":180,"path":181,"stem":182},"Feriados, cierres y vacaciones","\u002Frubros\u002Fturnos\u002Fferiados-y-cierres","02.rubros\u002F01.turnos\u002F03.feriados-y-cierres",{"title":184,"path":185,"stem":186},"Tu página para sacar turno","\u002Frubros\u002Fturnos\u002Fpagina-publica","02.rubros\u002F01.turnos\u002F04.pagina-publica",{"title":188,"path":189,"stem":190},"Confirmación y avisos por WhatsApp","\u002Frubros\u002Fturnos\u002Fconfirmacion-por-whatsapp","02.rubros\u002F01.turnos\u002F05.confirmacion-por-whatsapp",{"title":192,"path":193,"stem":194},"Fidelización y gift cards","\u002Frubros\u002Fturnos\u002Ffidelizacion","02.rubros\u002F01.turnos\u002F06.fidelizacion",{"title":196,"path":197,"stem":198},"Corregir un turno o la asistencia","\u002Frubros\u002Fturnos\u002Fcorregir-asistencia","02.rubros\u002F01.turnos\u002F07.corregir-asistencia",{"title":200,"path":201,"stem":202},"Un cliente no recibió la confirmación del turno","\u002Frubros\u002Fturnos\u002Fcliente-sin-confirmacion","02.rubros\u002F01.turnos\u002F08.cliente-sin-confirmacion",{"title":204,"path":205,"stem":206},"No aparece un feriado o quiero abrir un feriado","\u002Frubros\u002Fturnos\u002Fabrir-un-feriado","02.rubros\u002F01.turnos\u002F09.abrir-un-feriado","i-lucide-calendar-clock",{"title":209,"path":210,"stem":211,"children":212,"icon":230},"Clases","\u002Frubros\u002Fclases","02.rubros\u002F02.clases\u002F00.index",[213,214,218,222,226],{"title":10,"path":210,"stem":211},{"title":215,"path":216,"stem":217},"Clases con cupo","\u002Frubros\u002Fclases\u002Fclases-con-cupo","02.rubros\u002F02.clases\u002F01.clases-con-cupo",{"title":219,"path":220,"stem":221},"Clases fijas y planes por semana","\u002Frubros\u002Fclases\u002Fclases-fijas-y-planes","02.rubros\u002F02.clases\u002F02.clases-fijas-y-planes",{"title":223,"path":224,"stem":225},"El link del alumno","\u002Frubros\u002Fclases\u002Flink-del-alumno","02.rubros\u002F02.clases\u002F03.link-del-alumno",{"title":227,"path":228,"stem":229},"No puedo anotar a alguien fijo en un horario","\u002Frubros\u002Fclases\u002Fno-puedo-anotar-fijo","02.rubros\u002F02.clases\u002F04.no-puedo-anotar-fijo","i-lucide-users-round",{"title":232,"path":233,"stem":234,"children":235,"icon":249},"Ventas y servicios","\u002Frubros\u002Fventas","02.rubros\u002F03.ventas\u002F00.index",[236,237,241,245],{"title":10,"path":233,"stem":234},{"title":238,"path":239,"stem":240},"El embudo de ventas","\u002Frubros\u002Fventas\u002Fembudo","02.rubros\u002F03.ventas\u002F01.embudo",{"title":242,"path":243,"stem":244},"Productos y mandar el link","\u002Frubros\u002Fventas\u002Fproductos","02.rubros\u002F03.ventas\u002F02.productos",{"title":246,"path":247,"stem":248},"Una oportunidad aparece fría o \"para poner al día\"","\u002Frubros\u002Fventas\u002Foportunidad-fria","02.rubros\u002F03.ventas\u002F03.oportunidad-fria","i-lucide-target",{"title":251,"path":252,"stem":253,"children":254,"icon":264},"Inmobiliarias","\u002Frubros\u002Finmobiliarias","02.rubros\u002F04.inmobiliarias\u002F00.index",[255,256,260],{"title":10,"path":252,"stem":253},{"title":257,"path":258,"stem":259},"Cartera de propiedades","\u002Frubros\u002Finmobiliarias\u002Fcartera","02.rubros\u002F04.inmobiliarias\u002F01.cartera",{"title":261,"path":262,"stem":263},"Una propiedad no aparece en \"Quiénes la buscan\"","\u002Frubros\u002Finmobiliarias\u002Fno-aparece-quien-la-busca","02.rubros\u002F04.inmobiliarias\u002F02.no-aparece-quien-la-busca","i-lucide-house",{"title":266,"path":267,"stem":268,"children":269,"icon":275},"Mesas y restaurantes","\u002Frubros\u002Fmesas","02.rubros\u002F05.mesas\u002F00.index",[270,271],{"title":10,"path":267,"stem":268},{"title":272,"path":273,"stem":274},"Reservas de mesa","\u002Frubros\u002Fmesas\u002Freservas-de-mesa","02.rubros\u002F05.mesas\u002F01.reservas-de-mesa","i-lucide-utensils",{"id":277,"title":83,"actualizado":278,"body":279,"description":512,"estado":513,"extension":514,"links":515,"meta":516,"navigation":517,"palabras_clave":518,"pantalla":527,"path":84,"rubros":528,"seccion":530,"seo":531,"solo_gestion":517,"stem":85,"__hash__":532},"docs\u002F01.general\u002F03.el-bot\u002F01.prender-el-bot.md","2026-09-30",{"type":280,"value":281,"toc":502},"minimark",[282,291,297,302,322,326,360,370,387,391,396,433,439,443,466,470,493,497],[283,284,285,286,290],"p",{},"El bot contesta solo los mensajes de WhatsApp: pregunta lo necesario, anota los datos, puede ofrecer turnos o reuniones según tu negocio y te avisa cuando alguien pide una persona. Responde ",[287,288,289],"strong",{},"solo por WhatsApp",".",[283,292,293,296],{},[287,294,295],{},"Quién puede:"," dueños y administradores.",[298,299,301],"h2",{"id":300},"antes-de-prenderlo","Antes de prenderlo",[303,304,305,313],"ol",{},[306,307,308,309,312],"li",{},"Ten el WhatsApp conectado (",[310,311,26],"a",{"href":27},").",[306,314,315,316,319,320,290],{},"Prueba cómo contesta en ",[287,317,318],{},"Configuración → Laboratorio de Pipo → Probar el bot",", como si fueras un cliente. No se manda nada a nadie. Mira ",[310,321,95],{"href":96},[298,323,325],{"id":324},"paso-a-paso","Paso a paso",[303,327,328,334,345,357],{},[306,329,330,331,290],{},"Ve a ",[287,332,333],{},"Configuración → Automatizaciones",[306,335,336,337,340,341,344],{},"En ",[287,338,339],{},"Inteligencia artificial",", prende ",[287,342,343],{},"IA prendida para la empresa",". Sin esto el bot no responde.",[306,346,336,347,340,350,353,354,312],{},[287,348,349],{},"Bot de WhatsApp",[287,351,352],{},"El bot responde en …"," en el número que quieras (si tienes uno solo, dice ",[287,355,356],{},"El bot responde solo",[306,358,359],{},"Listo: vas a ver \"El bot ya responde en …\".",[283,361,362,363,366,367,290],{},"Cada WhatsApp tiene su propio interruptor: puedes tener el bot prendido en el de ventas y apagado en el de soporte. También se prende o apaga desde ",[287,364,365],{},"Configuración → Canales",", tocando la cuenta: ",[287,368,369],{},"El bot responde en este número",[283,371,372,373,376,377,380,381,384,385,290],{},"Las instrucciones, el saludo y el cierre arrancan ",[287,374,375],{},"iguales para todos los números",". Si tienes más de un WhatsApp, cada uno puede tener su propio bot: toca ",[287,378,379],{},"Configurar"," al lado del número (o ve a ",[287,382,383],{},"Laboratorio de Pipo → Cómo responde el bot"," y elige el número) para cambiarle la tarea (turnos, ventas o atención), las instrucciones, el saludo y el cierre, cuándo responde, qué herramientas usa y a quién deriva. Lo que no cambies sigue igual que en la configuración general. Mira ",[310,386,95],{"href":96},[298,388,390],{"id":389},"qué-hay-en-automatizaciones","Qué hay en Automatizaciones",[283,392,393,395],{},[287,394,333],{}," tiene solo interruptores:",[397,398,399,411,421],"ul",{},[306,400,401,404,405,407,408,290],{},[287,402,403],{},"Inteligencia artificial:"," ",[287,406,343],{}," (con el uso del mes) y ",[287,409,410],{},"Guardar solo lo confiable de las charlas",[306,412,413,416,417,420],{},[287,414,415],{},"Bot de WhatsApp:"," un interruptor por número y ",[287,418,419],{},"Pasa a una persona"," (\"después de … respuestas en … min\").",[306,422,423,426,427,430,431,290],{},[287,424,425],{},"Laboratorio de Pipo:"," el botón ",[287,428,429],{},"Ir al Laboratorio de Pipo",", donde se ajusta cómo responde el bot. Mira ",[310,432,95],{"href":96},[283,434,435,436,290],{},"Las plantillas de WhatsApp están en ",[287,437,438],{},"Configuración → Canales → WhatsApp",[298,440,442],{"id":441},"apagarlo","Apagarlo",[397,444,445,454],{},[306,446,447,450,451,453],{},[287,448,449],{},"En todo un número:"," apaga su interruptor en ",[287,452,333],{},". Las charlas quedan para el equipo.",[306,455,456,459,460,463,464,290],{},[287,457,458],{},"En una sola charla:"," desde Chats, tres puntos → ",[287,461,462],{},"Pausar el bot",". Mira ",[310,465,53],{"href":54},[298,467,469],{"id":468},"lo-que-conviene-saber","Lo que conviene saber",[397,471,472,475,482,488],{},[306,473,474],{},"Si una persona del equipo responde (desde Halyon o desde la app del celular), el bot no se mete en esa charla por 30 minutos.",[306,476,477,478,463,480,290],{},"Si el bot contesta muchas veces seguidas en una charla, se frena y la pasa al equipo. Se ajusta en ",[287,479,419],{},[310,481,87],{"href":88},[306,483,484,485,487],{},"La IA tiene un uso incluido por mes. Debajo de ",[287,486,343],{}," ves cuánto se usó.",[306,489,336,490,492],{},[287,491,410],{},", Pipo guarda solo los datos que el cliente dijo textual; lo dudoso sigue pidiendo confirmación.",[298,494,496],{"id":495},"si-no-contesta","Si no contesta",[283,498,499,500,290],{},"Mira ",[310,501,123],{"href":124},{"title":503,"searchDepth":504,"depth":504,"links":505},"",2,[506,507,508,509,510,511],{"id":300,"depth":504,"text":301},{"id":324,"depth":504,"text":325},{"id":389,"depth":504,"text":390},{"id":441,"depth":504,"text":442},{"id":468,"depth":504,"text":469},{"id":495,"depth":504,"text":496},"Prender el bot en cada WhatsApp y qué hay en Automatizaciones.","listo","md",null,{},true,[519,520,521,522,523,524,525,526],"prender el bot","apagar el bot","bot de whatsapp","respuestas automáticas","bot por número","activar bot","ia prendida","automatizaciones","\u002Fcrm\u002Fajustes?seccion=automatizaciones",[529],"todos","General · El bot",{"title":83,"description":512},"bLTkMXdNWsfn-DprBU6MannVIxfVk5KQG867UwaQPn4",[534,536],{"title":73,"path":74,"stem":75,"description":535,"children":-1},"La barra de uso de la IA, qué pasa al llegar al tope y los límites que cuidan el uso.",{"title":87,"path":88,"stem":89,"description":537,"children":-1},"Cuándo el bot le pasa una charla al equipo y cómo tomarla tú.",1790973206401]