[{"data":1,"prerenderedAt":521},["ShallowReactive",2],{"navigation_docs":3,"-general-el-bot-laboratorio-de-pipo":276,"-general-el-bot-laboratorio-de-pipo-surround":516},[4,159],{"title":5,"path":6,"stem":7,"children":8,"icon":158},"General","\u002Fgeneral","01.general\u002F00.index",[9,11,42,76,98,108,154],{"title":10,"path":6,"stem":7},"Empieza acá",{"title":12,"icon":13,"path":14,"stem":15,"children":16,"page":41},"Empezar","i-lucide-rocket","\u002Fgeneral\u002Fempezar","01.general\u002F01.empezar",[17,21,25,29,33,37],{"title":18,"path":19,"stem":20},"Qué es Halyon","\u002Fgeneral\u002Fempezar\u002Fque-es","01.general\u002F01.empezar\u002F01.que-es",{"title":22,"path":23,"stem":24},"Primer ingreso","\u002Fgeneral\u002Fempezar\u002Fprimer-ingreso","01.general\u002F01.empezar\u002F02.primer-ingreso",{"title":26,"path":27,"stem":28},"Conectar WhatsApp","\u002Fgeneral\u002Fempezar\u002Fconectar-whatsapp","01.general\u002F01.empezar\u002F03.conectar-whatsapp",{"title":30,"path":31,"stem":32},"Instalar la app en el celular y activar los avisos","\u002Fgeneral\u002Fempezar\u002Finstalar-app-y-avisos","01.general\u002F01.empezar\u002F04.instalar-app-y-avisos",{"title":34,"path":35,"stem":36},"Conectar Google Calendar y la casilla de mail","\u002Fgeneral\u002Fempezar\u002Fconexiones","01.general\u002F01.empezar\u002F05.conexiones",{"title":38,"path":39,"stem":40},"Entrar, contraseña y verificación en dos pasos","\u002Fgeneral\u002Fempezar\u002Fentrar-y-seguridad","01.general\u002F01.empezar\u002F06.entrar-y-seguridad",false,{"title":43,"icon":44,"path":45,"stem":46,"children":47,"page":41},"Uso diario","i-lucide-sun","\u002Fgeneral\u002Fuso-diario","01.general\u002F02.uso-diario",[48,52,56,60,64,68,72],{"title":49,"path":50,"stem":51},"Hoy","\u002Fgeneral\u002Fuso-diario\u002Fhoy","01.general\u002F02.uso-diario\u002F01.hoy",{"title":53,"path":54,"stem":55},"Chats","\u002Fgeneral\u002Fuso-diario\u002Fchats","01.general\u002F02.uso-diario\u002F02.chats",{"title":57,"path":58,"stem":59},"Contactos","\u002Fgeneral\u002Fuso-diario\u002Fcontactos","01.general\u002F02.uso-diario\u002F03.contactos",{"title":61,"path":62,"stem":63},"Agenda","\u002Fgeneral\u002Fuso-diario\u002Fagenda","01.general\u002F02.uso-diario\u002F04.agenda",{"title":65,"path":66,"stem":67},"Tareas","\u002Fgeneral\u002Fuso-diario\u002Ftareas","01.general\u002F02.uso-diario\u002F05.tareas",{"title":69,"path":70,"stem":71},"Pipo, el copiloto","\u002Fgeneral\u002Fuso-diario\u002Fpipo","01.general\u002F02.uso-diario\u002F06.pipo",{"title":73,"path":74,"stem":75},"Cuánta IA te queda este mes","\u002Fgeneral\u002Fuso-diario\u002Fuso-de-la-ia","01.general\u002F02.uso-diario\u002F07.uso-de-la-ia",{"title":77,"icon":78,"path":79,"stem":80,"children":81,"page":41},"El bot","i-lucide-bot","\u002Fgeneral\u002Fel-bot","01.general\u002F03.el-bot",[82,86,90,94],{"title":83,"path":84,"stem":85},"Prender el bot en un número","\u002Fgeneral\u002Fel-bot\u002Fprender-el-bot","01.general\u002F03.el-bot\u002F01.prender-el-bot",{"title":87,"path":88,"stem":89},"Pasar la charla a una persona","\u002Fgeneral\u002Fel-bot\u002Fpasar-a-una-persona","01.general\u002F03.el-bot\u002F02.pasar-a-una-persona",{"title":91,"path":92,"stem":93},"Plantillas de WhatsApp y la ventana de 24 horas","\u002Fgeneral\u002Fel-bot\u002Fplantillas-y-ventana-24-horas","01.general\u002F03.el-bot\u002F03.plantillas-y-ventana-24-horas",{"title":95,"path":96,"stem":97},"Laboratorio de Pipo","\u002Fgeneral\u002Fel-bot\u002Flaboratorio-de-pipo","01.general\u002F03.el-bot\u002F04.laboratorio-de-pipo",{"title":99,"icon":100,"path":101,"stem":102,"children":103,"page":41},"Equipo y permisos","i-lucide-users","\u002Fgeneral\u002Fequipo-y-permisos","01.general\u002F04.equipo-y-permisos",[104],{"title":105,"path":106,"stem":107},"Sumar al equipo y elegir qué ve cada uno","\u002Fgeneral\u002Fequipo-y-permisos\u002Fequipo-y-roles","01.general\u002F04.equipo-y-permisos\u002F01.equipo-y-roles",{"title":109,"icon":110,"path":111,"stem":112,"children":113,"page":41},"Problemas frecuentes","i-lucide-life-buoy","\u002Fgeneral\u002Fproblemas","01.general\u002F05.problemas",[114,118,122,126,130,134,138,142,146,150],{"title":115,"path":116,"stem":117},"No puedo conectar el número de WhatsApp","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-conectar-whatsapp","01.general\u002F05.problemas\u002F01.no-puedo-conectar-whatsapp",{"title":119,"path":120,"stem":121},"El WhatsApp aparece desconectado","\u002Fgeneral\u002Fproblemas\u002Fwhatsapp-desconectado","01.general\u002F05.problemas\u002F02.whatsapp-desconectado",{"title":123,"path":124,"stem":125},"El bot no responde","\u002Fgeneral\u002Fproblemas\u002Fel-bot-no-responde","01.general\u002F05.problemas\u002F03.el-bot-no-responde",{"title":127,"path":128,"stem":129},"No me llegan los avisos al celular","\u002Fgeneral\u002Fproblemas\u002Fno-llegan-avisos","01.general\u002F05.problemas\u002F04.no-llegan-avisos",{"title":131,"path":132,"stem":133},"No puedo mandar un mensaje porque pasaron 24 horas","\u002Fgeneral\u002Fproblemas\u002Fpasaron-24-horas","01.general\u002F05.problemas\u002F05.pasaron-24-horas",{"title":135,"path":136,"stem":137},"La plantilla fue rechazada","\u002Fgeneral\u002Fproblemas\u002Fplantilla-rechazada","01.general\u002F05.problemas\u002F06.plantilla-rechazada",{"title":139,"path":140,"stem":141},"Una persona del equipo no ve algo","\u002Fgeneral\u002Fproblemas\u002Fpermisos","01.general\u002F05.problemas\u002F07.permisos",{"title":143,"path":144,"stem":145},"Pipo dice que la IA está apagada o que se terminó el cupo","\u002Fgeneral\u002Fproblemas\u002Fia-apagada-o-sin-cupo","01.general\u002F05.problemas\u002F08.ia-apagada-o-sin-cupo",{"title":147,"path":148,"stem":149},"No puedo conectar Google Calendar","\u002Fgeneral\u002Fproblemas\u002Fgoogle-calendar","01.general\u002F05.problemas\u002F09.google-calendar",{"title":151,"path":152,"stem":153},"No puedo entrar","\u002Fgeneral\u002Fproblemas\u002Fno-puedo-entrar","01.general\u002F05.problemas\u002F10.no-puedo-entrar",{"title":155,"path":156,"stem":157},"Glosario","\u002Fgeneral\u002Fglosario","01.general\u002F06.glosario","i-lucide-book-open",{"title":160,"icon":161,"path":162,"stem":163,"children":164,"page":41},"Por rubro","i-lucide-store","\u002Frubros","02.rubros",[165,208,231,250,265],{"title":166,"path":167,"stem":168,"children":169,"icon":207},"Turnos y estética","\u002Frubros\u002Fturnos","02.rubros\u002F01.turnos\u002F00.index",[170,171,175,179,183,187,191,195,199,203],{"title":10,"path":167,"stem":168},{"title":172,"path":173,"stem":174},"Configurar turnos","\u002Frubros\u002Fturnos\u002Fconfigurar","02.rubros\u002F01.turnos\u002F01.configurar",{"title":176,"path":177,"stem":178},"Dar, confirmar y mover turnos","\u002Frubros\u002Fturnos\u002Fdia-a-dia","02.rubros\u002F01.turnos\u002F02.dia-a-dia",{"title":180,"path":181,"stem":182},"Feriados, cierres y vacaciones","\u002Frubros\u002Fturnos\u002Fferiados-y-cierres","02.rubros\u002F01.turnos\u002F03.feriados-y-cierres",{"title":184,"path":185,"stem":186},"Tu página para sacar turno","\u002Frubros\u002Fturnos\u002Fpagina-publica","02.rubros\u002F01.turnos\u002F04.pagina-publica",{"title":188,"path":189,"stem":190},"Confirmación y avisos por WhatsApp","\u002Frubros\u002Fturnos\u002Fconfirmacion-por-whatsapp","02.rubros\u002F01.turnos\u002F05.confirmacion-por-whatsapp",{"title":192,"path":193,"stem":194},"Fidelización y gift cards","\u002Frubros\u002Fturnos\u002Ffidelizacion","02.rubros\u002F01.turnos\u002F06.fidelizacion",{"title":196,"path":197,"stem":198},"Corregir un turno o la asistencia","\u002Frubros\u002Fturnos\u002Fcorregir-asistencia","02.rubros\u002F01.turnos\u002F07.corregir-asistencia",{"title":200,"path":201,"stem":202},"Un cliente no recibió la confirmación del turno","\u002Frubros\u002Fturnos\u002Fcliente-sin-confirmacion","02.rubros\u002F01.turnos\u002F08.cliente-sin-confirmacion",{"title":204,"path":205,"stem":206},"No aparece un feriado o quiero abrir un feriado","\u002Frubros\u002Fturnos\u002Fabrir-un-feriado","02.rubros\u002F01.turnos\u002F09.abrir-un-feriado","i-lucide-calendar-clock",{"title":209,"path":210,"stem":211,"children":212,"icon":230},"Clases","\u002Frubros\u002Fclases","02.rubros\u002F02.clases\u002F00.index",[213,214,218,222,226],{"title":10,"path":210,"stem":211},{"title":215,"path":216,"stem":217},"Clases con cupo","\u002Frubros\u002Fclases\u002Fclases-con-cupo","02.rubros\u002F02.clases\u002F01.clases-con-cupo",{"title":219,"path":220,"stem":221},"Clases fijas y planes por semana","\u002Frubros\u002Fclases\u002Fclases-fijas-y-planes","02.rubros\u002F02.clases\u002F02.clases-fijas-y-planes",{"title":223,"path":224,"stem":225},"El link del alumno","\u002Frubros\u002Fclases\u002Flink-del-alumno","02.rubros\u002F02.clases\u002F03.link-del-alumno",{"title":227,"path":228,"stem":229},"No puedo anotar a alguien fijo en un horario","\u002Frubros\u002Fclases\u002Fno-puedo-anotar-fijo","02.rubros\u002F02.clases\u002F04.no-puedo-anotar-fijo","i-lucide-users-round",{"title":232,"path":233,"stem":234,"children":235,"icon":249},"Ventas y servicios","\u002Frubros\u002Fventas","02.rubros\u002F03.ventas\u002F00.index",[236,237,241,245],{"title":10,"path":233,"stem":234},{"title":238,"path":239,"stem":240},"El embudo de ventas","\u002Frubros\u002Fventas\u002Fembudo","02.rubros\u002F03.ventas\u002F01.embudo",{"title":242,"path":243,"stem":244},"Productos y mandar el link","\u002Frubros\u002Fventas\u002Fproductos","02.rubros\u002F03.ventas\u002F02.productos",{"title":246,"path":247,"stem":248},"Una oportunidad aparece fría o \"para poner al día\"","\u002Frubros\u002Fventas\u002Foportunidad-fria","02.rubros\u002F03.ventas\u002F03.oportunidad-fria","i-lucide-target",{"title":251,"path":252,"stem":253,"children":254,"icon":264},"Inmobiliarias","\u002Frubros\u002Finmobiliarias","02.rubros\u002F04.inmobiliarias\u002F00.index",[255,256,260],{"title":10,"path":252,"stem":253},{"title":257,"path":258,"stem":259},"Cartera de propiedades","\u002Frubros\u002Finmobiliarias\u002Fcartera","02.rubros\u002F04.inmobiliarias\u002F01.cartera",{"title":261,"path":262,"stem":263},"Una propiedad no aparece en \"Quiénes la buscan\"","\u002Frubros\u002Finmobiliarias\u002Fno-aparece-quien-la-busca","02.rubros\u002F04.inmobiliarias\u002F02.no-aparece-quien-la-busca","i-lucide-house",{"title":266,"path":267,"stem":268,"children":269,"icon":275},"Mesas y restaurantes","\u002Frubros\u002Fmesas","02.rubros\u002F05.mesas\u002F00.index",[270,271],{"title":10,"path":267,"stem":268},{"title":272,"path":273,"stem":274},"Reservas de mesa","\u002Frubros\u002Fmesas\u002Freservas-de-mesa","02.rubros\u002F05.mesas\u002F01.reservas-de-mesa","i-lucide-utensils",{"id":277,"title":95,"actualizado":278,"body":279,"description":489,"estado":490,"extension":491,"links":492,"meta":493,"navigation":494,"palabras_clave":495,"pantalla":510,"path":96,"rubros":511,"seccion":513,"seo":514,"solo_gestion":41,"stem":97,"__hash__":515},"docs\u002F01.general\u002F03.el-bot\u002F04.laboratorio-de-pipo.md","2026-09-30",{"type":280,"value":281,"toc":479},"minimark",[282,295,302,306,309,336,340,343,359,363,369,384,390,396,400,406,435,445,449,452,456,470],[283,284,285,286,290,291,294],"p",{},"Es el lugar para practicar y para afinar el bot. ",[287,288,289],"strong",{},"No se manda nada a nadie."," Está en ",[287,292,293],{},"Configuración → Laboratorio de Pipo",".",[283,296,297,298,301],{},"Tiene cuatro partes. ",[287,299,300],{},"Practicar charlas"," es para todos; las otras tres, solo para dueños y administradores.",[303,304,300],"h2",{"id":305},"practicar-charlas",[283,307,308],{},"Pipo hace de cliente inventado de tu rubro (alguien que quiere sacar un turno, anotarse a una clase, reservar una mesa, comprar o alquilar) y al final te corrige.",[310,311,312,324,330],"ol",{},[313,314,315,316,319,320,323],"li",{},"Ve a ",[287,317,318],{},"Configuración → Laboratorio de Pipo → Practicar charlas"," (desde el panel de Pipo, toca ",[287,321,322],{},"Laboratorio",").",[313,325,326,327,294],{},"Si tu negocio tiene más de un rubro, elige en ",[287,328,329],{},"¿Qué querés practicar?",[313,331,332,333,335],{},"Toca ",[287,334,12],{}," y responde como lo harías con un cliente.",[303,337,339],{"id":338},"probar-el-bot","Probar el bot",[283,341,342],{},"Le escribes al bot como si fueras un cliente y ves qué contesta, con tus horarios libres reales. No se guarda nada.",[310,344,345,349,352],{},[313,346,315,347,294],{},[287,348,339],{},[313,350,351],{},"Escribe un mensaje de cliente.",[313,353,354,355,358],{},"Si una respuesta no te gusta, toca ",[287,356,357],{},"Corregir"," y explica cómo debería contestar. La corrección queda en la lista y cambia las respuestas siguientes.",[303,360,362],{"id":361},"cómo-responde-el-bot","Cómo responde el bot",[283,364,365,366,294],{},"Acá están las instrucciones del bot, las correcciones y el ",[287,367,368],{},"Saludo y cierre",[370,371,372,378],"ul",{},[313,373,374,377],{},[287,375,376],{},"Con preguntas:"," contestas unas preguntas y Halyon arma las instrucciones.",[313,379,380,383],{},[287,381,382],{},"Avanzado: escribirlas:"," las escribes tú.",[283,385,386,387,389],{},"Pruébalas en ",[287,388,339],{}," antes de guardar.",[283,391,392,393,395],{},"En ",[287,394,368],{}," eliges cómo se presenta la primera vez y cómo se despide. Si lo dejas vacío, saluda con el nombre del negocio y cierra con calidez (si se reserva online, deja el link para reservar).",[303,397,399],{"id":398},"cuándo-responde-y-a-quién-deriva","Cuándo responde y a quién deriva",[283,401,402,403,405],{},"Al final de ",[287,404,362],{},":",[370,407,408,429],{},[313,409,410,413,414,417,418,417,421,424,425,428],{},[287,411,412],{},"Cuándo responde:"," ",[287,415,416],{},"Siempre",", ",[287,419,420],{},"Fuera del horario del negocio",[287,422,423],{},"En el horario del negocio"," o ",[287,426,427],{},"Elegir días y horas",". Fuera de ese horario el bot no contesta y la charla queda para el equipo.",[313,430,431,434],{},[287,432,433],{},"Derivar a…:"," cuando el bot pasa la charla a una persona, se la asigna a quien elijas (si nadie la tenía). Si tu negocio hace más de una cosa, eliges una persona para cada una. Aparece cuando hay más de una persona en el equipo.",[283,436,332,437,440,441,444],{},[287,438,439],{},"Guardar",". Vale para toda la empresa. Si tienes más de un WhatsApp, arriba aparece para elegir ",[287,442,443],{},"General (todos)"," o un número: cada número hereda lo general hasta que le pongas algo propio (la tarea, las instrucciones, el saludo y el cierre, cuándo responde, las herramientas y a quién deriva).",[303,446,448],{"id":447},"laboratorio-del-agente","Laboratorio del agente",[283,450,451],{},"Antes de prender el bot, Pipo lo prueba con clientes inventados de tu rubro (los típicos y los difíciles: el que pide descuento, el enojado, el que se va de tema) y te dice en cuáles responde bien, en cuáles pide datos o deriva, y en cuáles inventó o no supo. Usa la IA de la empresa y tiene un límite de corridas por hora.",[303,453,455],{"id":454},"si-no-puedes-entrar","Si no puedes entrar",[370,457,458,464],{},[313,459,460,461,294],{},"\"La IA está apagada para tu empresa\": se prende en ",[287,462,463],{},"Configuración → Automatizaciones",[313,465,466,467,294],{},"\"El asistente no está habilitado para tu rol\": lo habilita el dueño en ",[287,468,469],{},"Configuración → Equipo y permisos",[283,471,472,473,475,476,294],{},"Prender o apagar el bot no está acá: está en ",[287,474,463],{},". Mira ",[477,478,83],"a",{"href":84},{"title":480,"searchDepth":481,"depth":481,"links":482},"",2,[483,484,485,486,487,488],{"id":305,"depth":481,"text":300},{"id":338,"depth":481,"text":339},{"id":361,"depth":481,"text":362},{"id":398,"depth":481,"text":399},{"id":447,"depth":481,"text":448},{"id":454,"depth":481,"text":455},"Practicar charlas, probar el bot y ajustar cómo responde, sin mandarle nada a nadie.","listo","md",null,{},true,[496,497,498,499,500,501,502,503,504,505,506,507,508,509],"laboratorio","practicar charlas","probar el bot","cómo responde el bot","instrucciones del bot","saludo y cierre","correcciones","laboratorio del agente","entrenar el bot","corregir al bot","cuándo responde","horario del bot","derivar a","a quién le pasa la charla","\u002Fcrm\u002Fajustes?seccion=laboratorio",[512],"todos","General · El bot",{"title":95,"description":489},"68SP7QvVFRME5d_xuR3Ghc1KYpWtAC8ln3ZzmCOUSJ0",[517,519],{"title":91,"path":92,"stem":93,"description":518,"children":-1},"La regla de las 24 horas de WhatsApp, en simple, y cómo pedir y usar plantillas.",{"title":105,"path":106,"stem":107,"description":520,"children":-1},"Invitar a tu equipo y elegir qué puede ver y cambiar cada persona.",1790973208463]